Technical Product Manager - SaaS & Systems

ABOUT INFLUENCONNECT & COMMS8

InfluenConnect™ (www.influenConnect.com) is a pioneering SaaS platform launched by Comms8 in 2023, designed to liberate the influencer economy. InfluenConnect connects brands with over 105,000 influencers globally, offering transparency, data-driven insights, and direct access to diverse influencers, particularly in emerging markets.

Backed by Comms8, a multi-award-winning martech agency - founded to help brands navigate the complexities of cross-cultural marketing. With offices in London, Tokyo and Hong Kong, our mission is to bridge the gap between Eastern and Western markets through globally relevant campaigns that integrate diversity, equity, and inclusion (D E & I) into core strategies. Our deep market expertise and innovative, purpose-led strategies deliver high-impact results. Over the past decade, we’ve been recognised by leading awards such as Cannes Lions, UK Agency Award, and The Drum’s Digital Award. Our notable clients include UNDP, NHS, Hoyoverse, Montblanc, and Air China.

ABOUT OUR TEAM

Our team at InfluenConnect x Comms8 is a dynamic and diverse group that thrives on collaboration and innovation. We believe in equal opportunities for all and celebrate the richness of cultural differences. We foster an inclusive work environment where every team member’s unique perspective and background are valued.

ABOUT THE ROLE

This role will play a crucial role in supporting the InfluenConnect x Comms8 teams.  Reporting directly to the Managing Director and managers, you'll play a pivotal role in driving feature delivery across InfluenConnect, our influencer marketing platform, and streamlining internal systems across both our technology and agency divisions.

This is a dual-role opportunity:

• Delivering product enhancements on our fast-growing InfluenConnect SaaS platform
• Overseeing internal systems and automation projects to increase team efficiency

You’ll need to be technically fluent, able to translate business goals into actionable development plans, and ideally capable of coding features independently — reducing reliance on external developers over time.

Key Responsibilities:

💻 Platform & Product Management

• Lead product delivery cycles across core features such as advanced discovery, user experience enhancements, partner tracking tools, and creator onboarding flows
• Translate business objectives into sprint-ready tasks and, roadmaps, and technical specs
• Manage collaborationCollaborate with external developers, internal analysts, and user teams(initially) external developers to deliver improvements — with a view to owning implementation directly over time
• Ensure delivery of scalable,Prioritise and launch user-centric, scalable platform features through clear prioritisationaligned with business needs

🔧 Internal Systems & Automation

• Manage no-code system improvement projects: CRM flows, dashboard builds, content publishing pipelines, supplier/resource databases, etc.
• CollaborateWork with junior automation engineers and internal leadsstakeholders to spec and deliver tools using Airtable, Zapier, Looker Studio, Zapier, etc.and similar tools
• Create internal documentation, rollout guidelines, and system training materials

📊 Cross-Functional Management

• Track progress using projectUse tools (e.g.,like Trello, Jira, and Notion) to manage tasks and progress
• Report weeklyProvide regular updates and unblock teams as needed
• Champion a KPI-first mindset — know how to balance MVPbalancing delivery speed with feature quality

• 3–5 years proven experience in product management for SaaS or internal systems
• Excellent communications skills.
• Fluent in English is a must; proficiency in Simplified Chinese (written & spoken) would be an advantage.
• Strong understanding of product lifecycles, user experience thinking, A/B testing, full-stack development, APIs, databases, and system architecture (hands-on coding ability is a strong plus)
• Experience owning roadmaps, writing functional specs, and working closely with development teams
• Familiarity with tools like Jira, Trello, Notion, Airtable, Zapier, Looker Studio
• Excellent communicator able to bridge business and technical priorities
• Experience with payments, trust & safety, or marketplace features is advantageous
• Display a “can do” attitude, proactive in seeking solutions.

• A vibrant, supportive, and inclusive work environment that fosters professional growth and development.
• Opportunities for career advancement within a rapidly growing marketing agency.
• Exposure to diverse clients and industries, offering valuable learning and networking opportunities.
• Competitive salary and benefits that reflect your experience and contributions.
• A buddy scheme to support you for success from day one.
• Tailored training programmes designed to help you sharpen your skills and accelerate your career.
• Quarterly performance reviews to keep you on track and celebrate your achievements.
• The chance to qualify for the #WorkHardPlayHarder Fund, our commitment to supporting your personal and professional growth.
• Say goodbye to the rigid 9-6 schedule.
• Remote working allows a flexible work environment that promotes a healthy work-life balance.
• Join our activity club and get inspired to move, whether it’s a walk, run, or cycle!
• Quarterly charity initiatives, because making a positive impact matters.