Renewals Manager

We are COMPLY.

For compliance people.

We pride ourselves on being the champion for compliance professionals. Merging technology, consulting and education, we help clients navigate the ever-changing regulatory environment. We serve more than 7,000 clients globally, through our solutions including ComplySci, RIA in a Box, National Regulatory Service (NRS) and illumis. We are a high-growth organization and have been recognized with numerous awards including by Inc. 5000, Institutional Asset Manager Awards, Private Equity Wire Awards, and the Women in Data & Technology Awards.

COMPLY is made up of 350+ professionals worldwide. In the US alone, we have team members in 45 states. Employees of COMPLY have access to comprehensive benefits, unlimited PTO, paid bonding leave and 100% remote work flexibility with a WFH stipend.

Come join our team of talented innovators working together to forge the next generation of compliance.

To learn more about COMPLY, visit COMPLY.com.

We are seeking a detail-oriented proactive Renewal Manager to join our team.  This role is responsible for supporting the renewal process, ensuring accuracy, and obtaining strong client relationships to drive retention and growth.  The ideal candidate will have strong organizational and communication skills, a customer-focused mindset, and the ability to work collaboratively with cross-functional teams.

• Contract Renewal Management:
• Assist in managing the end-to-end contract renewal process, ensuring timely and accurate execution.  
• Review contract terms and conditions to ensure compliance and alignment with company policies.
• Identify and address any discrepancies in contract details or terms before renewal.
• Client Relationship Support:
• Serve as a point of contact for clients during the renewal process.
• Collaborate with the sales and account management teams to support client retention and satisfaction.
• Escalate concerns to senior management as necessary to ensure successful renewals.
• Data Management & Reporting:
• Maintain accurate and up-to-date records of contract renewals in Salesforce.
• Track renewal performance metrics and provide regular reports to management.
• Identify opportunities for process improvement and contribute to team efficiency. 
• Cross-Functional Collaboration:
• Work closely with finance, legal, and operations teams to ensure smooth contract processing.
• Assist with ad-hoc projects related to client contracts and renewals.

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint) 
• Experience with Salesforce.com and contract management software highly preferred 

• 1-2 Years Experience in SaaS or the Financial Services industry preferred. 

• Phenomenal Benefits: COMPLY Company offers a comprehensive benefits package, including full medical, dental, and vision coverage at little to no cost, unlimited PTO, discounts on pet insurance, and more!
• 100% Remote Flexibility: We offer a virtual onboarding experience with a stipend to help work-from-home set up your work-from-home office.
• Employee Centric Culture: We host virtual happy hours and team bonding events to keep our fun COMPLY culture alive.
• High Growth Startup: There is plenty of room for you to impact the organization and advance your career positively!

COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.