Head of Business Relationship Management

The Head of Business Relationship Management (BRM), reporting to the Vice President of IT, will be responsible for driving the IT strategy to support our lines of business: Research & Development, Commercial, Business & Compliance, and HR & Finance. This position will ensure that our lines of business demand for technology align with business objectives that enhance our drug discovery and development processes. The Head of BRM manages the delivery of its services for business technology projects and provides and/or manages IT support operations for business systems. This is a hybrid role typically requiring on-site presence 3-4 days per week.

Responsibilities:

• Support and partner with the Vice President of IT, taking the lead on key initiatives
• Develop and implement a comprehensive engagement model between the lines of business and IT to support their technology needs
• Design, implement and manage the Demand Management intake, prioritization and execution process for requests coming from the business
• Develop and manage PMO services for business technology projects
• Develop and maintain 3-year technology roadmaps, total cost of ownership and value realization models for each line of business
• Lead a team of full-time employees and managed service providers supporting the lines of business technology needs including project delivery, solution design, enhancement requests and support services
• Manage relationships with key technology vendors and research partners
• Develop and engage with key stakeholders on IT engagement with the business
• Develop a cross-business support model and engagement process for Veeva Platform
• Collaborate with other IT teams in support of efficient hand-offs and overall communications

Preferred Skills, Qualifications and Technical Proficiencies:

• Strong understanding of Life Sciences business processes, requirements and IT systems supporting drug discovery, clinical trials, regulatory compliance, contracts, HR, and Finance
• Solid foundation in Veeva Systems including the Quality Vault, Clinical Vault, RIM Vault, Medical Vault and Commercial Vault
• Strong record of accomplishment of delivering complex technology projects successfully addressing business needs
• Strategic thinker with a passion for leveraging technology
• Strong understanding of building and operating a technology support function

Preferred Education and Experience:

• BS/BA degree in related discipline is required. Training or equivalent experience in IT or business management is beneficial but not required
• 10+ years in experience in life sciences with a focus on IT system delivery
• 5+ years of experience in Program & Project Management including the Software Development Lifecycle and Computer Systems Validation processed
• Excellent communication skills

The pay range that the Company reasonably expects to pay for this headquarters-based position is $258,400 - $304,000; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

 Applicants must be currently authorized to work in the United States on a full-time basis.