Sr. Specialist, Quality Systems Technology (QST)

Join our dynamic team as a Sr. Specialist to support and optimize Veeva Quality (QMS & QualityDocs) and ComplianceWire at Corcept! In this role, you'll manage security settings, while ensuring compliance and operational efficiency for key quality processes like deviations, change control, CAPA, and document management.

You will also handle business administration tasks, including user access management, compliance reporting, training support, and process optimization. This role requires cross-functional collaboration to enhance system performance, streamline operations, and maintain regulatory compliance. Make an impact by driving seamless system operations in a fast-paced environment.

This is a hybrid position, requiring on-site presence 3 days per week.

Responsibilities:

• Manage the administration of Veeva Quality (QMS and QualityDocs), ensuring system performance, user access, configuration updates, and compliance with regulatory standards. Provide support for the Learning Management System (ComplianceWire) as needed
• Support the release and maintenance of Veeva Quality (QMS and QualityDocs) and ComplianceWire activities
• Maintain system workflows, lifecycles, and security settings to support quality processes such as deviation, change control, CAPA, and document management
• Monitor system performance, manage user access, and address issues promptly to maintain system integrity and efficiency
• Identify inefficiencies and recommend improvements to document workflows and operation processes
• Provide basic guidance and support to Corcept personnel on using Veeva Quality and ComplianceWire
• Serve as the point of contact for onboarding and offboarding processes and user access management for other Quality validated systems
• Manage and maintain documents for external parties. Generate reports to support inspection readiness and users
• Contribute to inspection readiness efforts by supporting logistics and responding to requests

Preferred Skills, Qualifications and Technical Proficiencies:

• Advanced proficiency and hands-on experience with Electronic Document Management and Learning Management Systems such as Veeva, ComplianceWire and Zendesk
• Proficiency in configuring Veeva Vault applications, including workflows, lifecycles, and security settings. Knowledge of the principles of validation as applied to computerized systems and processes
• Effective communication and interpersonal skills, capable of working with both technical and non-technical stakeholders
• Ability to respond to email inquiries and user support questions
• Customer-focused and able to prioritize with competing priorities with internal stakeholders

Preferred Education and Experience:

• BA/BS degree in a scientific/technical/engineering field
• 6+ years experience in Pharmaceutical Quality Systems or equivalent

The pay range that the Company reasonably expects to pay for this headquarters-based position is $127,400 - $149,900; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

 Applicants must be currently authorized to work in the United States on a full-time basis.