Project Manager III

The Project Manager III (PM III) position will be responsible for managing multiple high-profile bank projects. This role will manage projects focused on the delivery of a wide range of technology and non-technology solutions including but not limited to business initiatives, software development or other technology-related projects. The PM III role requires a combination of project management, business analyst, client relations and high-level communications skills.

The PM III will execute all project management tasks related to the planning, design, testing, and implementation of new technology projects or enhancements to existing technologies. Successful PM IIIs apply proven communication, analytical, and problem-solving skills to help maximize enterprise investments. The PM III will gather, develop and analyze data in support of business cases and business technical requirements. The PM III is expected to follow business processes to address tasks, risks and issues. The PM III will develop, manage and communicate detailed project plans to ensure that tasks are completed on time, within budget, and according to project requirements. The PM III may develop and implement communication programs to ensure expectations and deadlines are clearly understood. The PM III will manage day-to-day project communication with clients and project team members, develop and maintain positive working relationships with project stakeholders, and manage project-related expectations.

Principal Accountabilities:

• Manages and delivers the required products for each project, phase, or stage of a project

based on that project's work plan. Obtains signoff from project sponsor on deliverables

and project completion.

• Delivers and ensures adherence to time, budget and deliverables and project milestones

within agreed tolerances; manages tradeoffs between scope, schedule, quality & cost; and

monitors and controls the progress of the project at an operational level.

• Obtains, directs, motivates and manages people; and manages the work and resources

involved.

• Establishes and updates project plans and project schedules with forecasts and actuals and manage deviations from plan.

• Reports to respective stakeholders through various methods including team meetings,

status reports; steering committee; etc.

• Liaises with project sponsors, customers, vendors or partners and facilitate

communication to all involved as appropriate and manages expectations with all

stakeholders.

• Escalates decisions and unresolved issues to the next level of management.

Communicates, facilitates and manages resolution of complex issues and challenging

situations and personnel.

• Concludes the work upon completion or premature cessation; prepares lessons learned

and appropriately close all project issues. Closes all project documentation and archives

appropriate records. Ensures proper hand off to maintain ongoing support, as needed.

• Ensures the visibility of the business case or project scope. Ensures all project

requirements and objectives are properly documented and communicated throughout the

project team.

• Verifies the Key Success Indicators as the basis for managing the project.

• Ensures PMO methodology, standards, process and procedures are followed on all

projects. Documents, obtains approval and enforces project change management with all

stakeholders. Makes recommendations to improve methodologies, processes and

templates.

• Facilitates project risk reviews and proper mitigation.

• Reviews contracts, statements of work and ensure proper sign offs and involvement of

key associates.

• May supervises others, including interviewing, hiring, coaching, scheduling, counseling,

motivating, training, preparing, and delivering performance evaluations, preparing and

delivering discipline, and terminating, when appropriate. Conducts regular meetings and

provides frequent feedback to associates to develop them and provide a career path for

all associates whose performance supports promotion.

• Interviews and approves of project contract resources, when needed; and internal

potential new hires as requested by hiring managers.

• Ensure work premises constitutes a safe work environment that promotes positive bank

image, including regular inspection for and remediation of any hazardous conditions;

regular maintenance and cleaning of premises; adherence to all posting requirements in

jurisdiction, including human resources and compliance postings; and provision of

comfortable and appropriate space for associates to conduct banking business.

• Understands, embodies, communicates, and instills corporate initiatives and vision,

including the six Pillars of Success.

• Maintains client information in complete confidence.

• Completes other specified duties as assigned.

• Regular attendance required, working at the assigned worksite, or assigned remote

location during regular business hours and/or assigned hours.

• Bachelor's Degree in Computer Science, Project Management, Information Systems or

equivalent experience.

• 5 -10 years' experience in the design, development and implementation of software and

hardware solutions, systems, or products.

• 8+ progressive years of project management experience.

• PMP Certification or relevant project management experience in financial industry.

• Demonstrates excellent written and verbal communication skills to enable

communication with a varying level of personnel from executive management to front

line personnel as well as vendors and partners.

• Demonstrates ability to be goal-oriented and action focused, pragmatic and self-disciplined.

• Demonstrates advanced proficiency at project planning, organizing, team motivation and

delegation.

• Demonstrates ability to pursue information to reduce uncertainty and learn how to

improve performance.

• Demonstrates ability to quickly become knowledgeable about each project sponsor's

specific subject matter and business challenges being addressed by the assigned

project(s).

• Must have excellent communication, leadership, organization, scope management, issue

management, risk management, resource management and time management skills.

• Demonstrates ability to resolve conflicts and disagreements, handle difficult people and

tense situations with diplomacy and tact, spot potential conflicts, de-escalate

disagreements, encourage open debate and open discussion and orchestrate win-win

solutions when feasible.

• Demonstrates proficiency in Microsoft Office software including MS Visio, Word, Excel

in addition to Smartsheet or other project management software.

Physical Requirements:

The work environment is typical of a standard office or retail banking setting. The position is

sedentary, involving sitting most of the workday; however, the position will involve moving

about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Work From Home