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Staff Product Designer - job 2 of 2

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

The Credit Karma Product Design team evolves through collaboration, reflection and innovation. We're always looking for ways to do better for our users and ourselves. Our team of designers, content strategists, and researchers is growing fast, which means you’ll have impact in a creative environment and help develop best practices.

What you’ll do:

  • Partner closely with Product, Engineering, Research, and Product Marketing to identify, plan, and execute end-to-end design solutions
  • Create, collaborate, and iterate on key flows, high-fidelity visuals, and prototypes
  • Contribute to the visioning, strategy, and tactics of a new team inside of Credit Karma leveraging emerging technologies to solve member and business problems
  • Proactively identify opportunities in generative AI and help bring clarity and insight through high-fidelity prototypes and expert storytelling
  • Work with the design systems team to develop innovative patterns that are durable, repeatable, and achieve a high level of craft

What we are looking for:

  • Have 8+ years of designing end-to-end experiences
  • Proficient in Sketch, Figma, Adobe XD or similar
  • Experience designing cohesive user experiences using a mature design system
  • Deep organization and execution skills, especially in collaboration with multiple stakeholders
  • Experience with design thinking methodologies that guide teams towards user-centered outcomes
  • Case studies of several projects that have shipped and made significant impact on business metrics

What we would like to see: 

  • Understanding of generative AI technologies and their potential applications
  • Advanced prototyping skills that leverage motion design
  • Experience designing products that fit into complex systems and user journeys
  • Experience partnering with Research and Analytics to gain insight and develop strategies to deliver high impact approaches

Benefits at Credit Karma includes:

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Privacy Policies:

Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Staff Product Designer, Credit Karma

If you're looking to dive into a fulfilling career as a Staff Product Designer at Intuit Credit Karma in Charlotte, NC, you're in for an exciting journey! At Credit Karma, we are all about championing financial progress for over 140 million members worldwide, and we're on the lookout for innovative designers to help us achieve our mission. Your role will involve working hand-in-hand with Product, Engineering, Research, and Product Marketing teams to craft exceptional end-to-end design solutions. You will create, iterate, and collaborate on high-fidelity visuals and prototypes that simplify and enhance the user experience. We believe in harnessing the power of emerging technologies, especially generative AI, to tackle real member and business challenges, and this is where your insights can make a huge impact. As a Staff Product Designer, you’ll contribute to shaping a new team's vision and strategy while developing scalable design patterns that shine in their craftsmanship. To excel in this position, you should bring at least 8 years of experience designing comprehensive user experiences and be proficient in design tools like Sketch or Figma. If you're ready to be part of a fast-growing team that values creativity and collaboration, look no further. Join Credit Karma and be a vital part of our commitment to providing free financial tools while also enjoying a suite of amazing benefits to support your personal and professional growth.

Frequently Asked Questions (FAQs) for Staff Product Designer Role at Credit Karma
What are the responsibilities of a Staff Product Designer at Credit Karma?

As a Staff Product Designer at Credit Karma, you'll partner closely with various teams, including Product, Engineering, and Marketing, to identify and execute design solutions. This will involve creating high-fidelity visuals, prototypes, and working on innovative strategies leveraging emerging technologies like generative AI.

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What qualifications do you need to apply for a Staff Product Designer position at Credit Karma?

To qualify for the Staff Product Designer role at Credit Karma, candidates should have at least 8 years of experience in designing user experiences, proficiency in design tools like Sketch or Figma, and a deep understanding of design thinking methodologies.

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How does Credit Karma support the professional growth of its Staff Product Designers?

Credit Karma supports the professional growth of its Staff Product Designers by fostering an inclusive environment that encourages collaboration and showcases diverse voices. They provide educational perks and ample opportunities for career advancement while working on impactful projects.

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What design tools are preferred for the Staff Product Designer role at Credit Karma?

Credit Karma prefers candidates who are proficient in design tools such as Sketch, Figma, and Adobe XD. Familiarity with creating cohesive user experiences using a mature design system is also highly valued.

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Can you explain the importance of generative AI in the Staff Product Designer's role at Credit Karma?

Generative AI plays a crucial role in the Staff Product Designer's responsibilities at Credit Karma by offering innovative ways to solve user and business problems. Designers are encouraged to proactively identify opportunities to incorporate this technology into their designs and prototype processes.

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Common Interview Questions for Staff Product Designer
Can you describe your design process as a Staff Product Designer?

When discussing your design process, emphasize your collaborative approach with different stakeholders. Outline how you start with user research, ideate solutions, and then create wireframes and prototypes to test and iterate on designs.

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How do you handle feedback on your designs?

Explain that you view feedback as an essential part of the design process. Describe how you actively seek feedback from team members, users, and stakeholders, and how you use it to enhance your designs rather than seeing it as criticism.

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Can you give an example of a project where your design made a significant impact?

Select a project where your design clearly contributed to a measurable success in business metrics. Discuss the project goals, your design solution, and the outcome that underscores your impact as a designer.

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What methods do you use to ensure a user-centered design?

Detail the user-centered design methods you follow, such as conducting user interviews, usability testing, and creating personas. Highlight your commitment to understanding user needs throughout the design process.

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How do you stay current with design trends and technologies?

Share how you actively engage with the design community through workshops, online courses, and following prominent design thought leaders. Mention any resources you find particularly helpful in staying updated.

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What do you find challenging about working in a collaborative design environment?

Vocalize common challenges, such as aligning differing opinions or feedback, and how you approach those situations by fostering open communication and focusing on common goals to reach effective solutions.

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How do you prioritize tasks when working on multiple projects?

Discuss your approach to prioritization based on project deadlines, stakeholder needs, and project impact. Mention any tools or methods you use to manage time effectively and keep all stakeholders informed.

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What is your experience with creating and utilizing design systems?

Share your experience in developing or using design systems. Discuss how it contributes to consistency and efficiency in collaboration across teams and how you've implemented it in your projects.

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How would you leverage AI in your design work?

Articulate the ways you can integrate generative AI into design workflows, perhaps through automating repetitive tasks, generating creative solutions, or enhancing user personalization, showing your forward-thinking approach.

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Why do you want to work for Credit Karma as a Staff Product Designer?

Express your alignment with Credit Karma's mission of championing financial progress and how you admire their commitment to user empowerment. Discuss the specific aspects of their culture or projects that excite you about the opportunity.

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Our mission is to champion financial progress for all.

130 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$120,000/yr - $150,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 28, 2025

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