Carrier Manager - Spanish

Do you have experience in Transportation and is open for a new job? We are looking for a Carrier Manager to join our team in Barcelona, Spain!

Who are we?

We are CtrlChain, a logistics scale-up company with an office in Barcelona, Spain and Headquarters in Eindhoven, The Netherlands. Our drive is innovation, and our ambition is to make logistics more efficient and sustainable through the smart use of technology. We facilitate road transport by connecting technology, people, and expertise in a new solution that delivers.

What will you do?

CtrlChain is looking for a Carrier Manager who will ensure the efficient and cost-effective movement of goods and optimize the transportation process. The Carrier Manager has day to day contact with Shippers and Carriers to arrange transports, align transport needs with capacity and (re)negotiate additional costs.

For active shipments, the Carrier Manager will perform daily quality checks on the orders via the CtrlChain platform, update the CtrlChain platform accordingly and manage potential questions or escalations with customers and carriers. In association with Sales and Customer Success the Carrier Manager starts cooperation with new customers and build a relationship with Shippers Operations.

Tasks:

• Developing and growing existing carrier and shipper relationships.
• Properly vetting carriers to ensure high-quality partnerships are being established.
• Arranging and planning carriers for new orders, both recurring and adhoc shipments.
• Ensuring additional costs from transport are positioned and charged to shippers. While negotiating costs down with carriers.
• Recognizing and acting when structural improvements in the carrier database are needed for specific lanes or customers.
• Daily quality checks on active shipments and updating the CtrlChain platform.
• Managing the order flow lifecycle and client shipments, assuring a high level of coverage with timely and accurate communication.
• Managing potential questions, special requirements or escalations with customers and carriers.
• Cooperatively building and maintaining SOP's for all Shipper Lanes.

Who are you?

• You have at least a completed educational degree.
• You have at least 1 year of experience in freight forwarding operations, ideally managed courier / FTL.
• You have good knowledge of the road transportation industry.
• You have excellent communication skills in Spanish and English (a must).
• You have knowledge of Office 365.
• You are a problem solver, team player, proactive and innovative.
• You have clear and effective communication.
• You have planning, negotiation and customer orientation skills.

What we offer

• A great opportunity to be part of a fast-growing logistics company with a sustainability focus.
• A competitive salary and a holiday allowance.
• 28 vacation days per year.
• 15 workcations days (work from anywhere in the world you want!)
• Private medical insurance.
• Hybrid work method.
• Other perks: travel allowance, fitness and gym subscription, ticket restaurant when you are at the office, team building activities.