Sales Support

This role provides Sales support to both the Sales Teams and Management Team in all aspects of the sales cycle to ensure overall company targets are achieved.

Ensuring that data and correspondence is managed appropriately and securely with the least number of touch points across the business. Ensuring that internal and external queries relating to the processing and accuracy of the data are managed promptly. The Sales Support role is expected to represent the business positively, supporting all stakeholders, developing opportunities and supporting the wider business in achieving its business goals.

·         Customer Support for Sales and support reporting in liaison with Management Team

·         Maintaining and Updating Salesforce/PandaDoc KPI’s, Pricing Files, Templates and Contracts as required.

·         Leads allocation and distribution within Customer Portfolio’s, including appointment scheduling.

·         Key Customer and Internal Sales Reports

·         Key Sales Projects, implementation and delivery where required.

·         Work with Internal Support  Teams to produce Reporting/Accounts data as required.

·         Ensure all information and correspondence is accurately maintained and updated to ensure effective retrieval, including department process auditing.

·         Ensure the storage of supporting documents and contracts are stored appropriately and in accordance with process maps / SLA’s

·         Support sales with local Marketing material both Soft and Hard Copy

·         To assist and provide administration support to the Management Team members as required

·         Provides the necessary admin deliverables aligned to SLA’s

·         Deal with customers/supplier and internal stakeholders in a professional manner both via correspondence including email /telephone queries 

·         Responsible for the completion of a variety of stand-alone tasks or high-volume transactions based on the workload requirements

·         Demonstrated oral and written communication skills

·         A proven track record of providing customer service

·         Demonstrated competence in using Microsoft Office tools PowerPoint, Word & Excel

·         Demonstrated strong ability to consistently achieve targets

·         Demonstrated achievement/delivery of activities with attention to detail

·         Track record of achieving goals and working to tight timeframes

What we can offer:

• Monday - Friday Days working pattern
• 23 days' holiday + Bank Holidays - increasing with long service
• Company Pension scheme
• Company Sick Pay (after qualifying period)
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression