Project Service Coordinator (IT/OT Application Migration Support, Remote)

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization.

We are seeking a skilled and independent Project Service Coordinator with a robust understanding of IT architecture to join our team for a 10-month project. This position will also involve managing and mentoring a team of IT professionals. Our focus is on creating value where IT counts, and we invite you to join us in this mission

Responsibilities:

• Lead, mentor, and develop a team of IT/OT Application Migration Support Specialists
• Understand and manage the organization’s IT infrastructure to support business processes and goals
• Maintain and optimize the interaction between servers and clients
• Oversee the performance, integrity, and security of databases
• Manage and configure Active Directory, including group policies and user permissions
• Ensure seamless Windows domain functionality
• Perform detailed analysis and oversee workstation migrations within AD domains
• Provide hypercare support immediately after migrations to address any issues
• Write and maintain clear, concise technical documentation
• Request and manage user accesses and accounts
• Reconfigure applications to meet new operational requirements

• Strong understanding of IT architecture, server-client relations, databases, Active Directory, and Windows domains
• Minimum of five years of experience in the IT field, with at least two years in a leadership role
• Proficiency in using ticketing systems like Service NOW
• Familiarity with databases such as MSSQL and Oracle
• Ability to perform thorough analysis and resolve complex IT issues
• Proficient in writing clear, detailed technical documentation
• Capable of working independently and efficiently without requiring constant supervision
• Familiarity with GxP (Good Practice) guidelines is beneficial but not essential
• Fluent in English; communicative German is nice to have
• Candidates must declare a criminal record no older than 3 months

• Broad range of activities, tasks, and projects

• Flexible working conditions
• Vouchers (B-day voucher, wedding, and new born surprise)
• Fishing for Friends program – our referral program
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events

Is IT in your DNA?