German Customer Service Representative - Based in Greece

Location: Greece (Athens or Remote within Greece)
Language Requirement: Native or fluent German + good English
Job Type: Full-time
Industry: Customer Service / Support

About the Role:
We are looking for a German-speaking Customer Service Representative to join our growing team in Greece! If you enjoy helping people, solving problems, and working in an international environment, this is a great opportunity for you. You will be the main point of contact for our German-speaking customers, ensuring they receive top-quality support and service.

Your Responsibilities:

• Respond to customer inquiries via phone, email, or live chat in German
• Resolve product or service issues with professionalism and care
• Maintain detailed and accurate customer records using our CRM system
• Collaborate with internal teams to ensure timely resolution of customer concerns
• Deliver an excellent customer experience every step of the way

What We’re Looking For:

• Fluency in German (native or near-native level)
• Good command of English (for internal communication)
• Previous experience in customer service is a plus, but not required
• Basic computer skills and ability to learn new tools quickly
• Positive attitude, patience, and strong communication skills
• EU work authorization (required to work in Greece)

What We Offer:

• Competitive salary and performance-based bonuses
• Paid training and ongoing support
• Friendly and multicultural team environment
• Remote work options or modern office setup in Greece
• Opportunities for professional growth and development
• Relocation support (if needed)

Interested? Let’s Connect!