Digital Manager, Client Servicing

About Us

Edelman is a new kind of agency, at the intersection of PR, Advertising, Social, Digital, Earned Media and Experiential. We blur the lines between each medium to create smart, innovative, and powerful work that gets people talking and engaging with brands in new ways. You will be challenged to push convention and your creativity to find modern ways to drive consumer behavior in today’s socially charged, digital environment. 

We are passionate, unconventional, and driven by a desire to do the best work possible. We get results for our clients and have the trophies to prove it. We are tough on work. We are kind to each other. We also laugh a lot .... 

Your Role

The Digital and Social Media Manager will be responsible for developing, implementing, and managing our digital marketing and social media strategy. This role requires a creative and strategic thinker who can drive brand awareness, enhance engagement, and generate leads through various digital platforms. 

• You will be responsible in overseeing management of social, content, and potential influencer activity across DP World digital programs.
• You will manage and develop client relations, exhibit best practice in handling client requests
• Deliver digital and integrated projects from start to finish – including resource management, project management, budget control and client liaison.
• Proactively identify digital opportunities on existing clients and new business processes; experience in working with finance in forecasting 
• Oversee quality and operational performance of the digital output, meeting deadlines, coach and guide junior team members and work closely with hub / large teams sitting across markets.
• You will have a client leadership skills and strategic thinking across digital programs and integrated campaigns. 

• Min. 5-6 years of working in digital and social within an agency, marketing firm or editorial digital publisher. 
• You have a strong leadership figure, confident and representative, excellent management skills.
• Track record in content and social strategies, audience planning/mapping, community management as well as new, innovative technologies 
• Experience across both consumer and B2B clients
• Passion for using digital to amplify campaigns, someone who can partner with clients, work on unlocking local opportunities and ultimately ensure that client expectations are not only met but exceeded.
• Awareness and understanding of managing executive profile pages.

• Strong communications skills, verbal and written - able to develop high-quality strategy, write documents and proposals.

• An opportunity to shape your future and work with some of the smartest and most energetic people in the PR industry, who will nurture, challenge and enable you.
• We offer hybrid work environment where you can work from home 2x in a week.
• Big potential for personal growth, training, and further development of skills
• A dynamic, collaborative and inclusive culture, where diversity is embraced – and you are celebrated and appreciated for who you are.
• A huge variety of virtual learning and development resources to support your personal and professional growth.