Senior Account Manager

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

We’ve got great clients, huge brands, a brilliant international network and lots of awards. We come from different backgrounds and have different perspectives which allows us to be better collectively than we are individually. Over the years we've grown and evolved with the world around us, driven by a passion to find ever better ways to connect audiences and make a positive impact on the world around us.  

We believe the answers start with posing the right questions so if you're driven by questions like “Why not?”, “So what?” or “What next?” then you're our type of person and we'd love you to drop us a line. 

The Role 

Brilliant Senior Account Managers are naturally curious, always excited about solving problems, and love building relationships. They are meticulous in their planning and take pride in delivering projects which exceedexpectations. They are ambitious in the work they want to do and where they want their careers to take them.  

In Edelman our Senior Account Managers are core to everything we do, they work across all aspects or our business from insight and planning to creative and distribution. They are the clients voice in the room and the campaign drivers. They build direct relationships with our clients and help develop junior team.

• Interpret client requests, identify the problem to solve and help shape the brief. 
• Be the day-to-day contact for clients.  
• Lead the response to brief in partnership with strategy and creative teams. 
• Design and execute communications plans both paid and earned. 
• Develop clear project scopes andbudgets.  
• Project manage the creative process to deliver agreed outputs. 
• Identify and manage external partnerships (including influencers and content creators) to enhance client plans. 
• Evaluate campaign performance and utilise learnings in future planning.  
• Proactively keep up to date with industry developments, new campaigns and best practice.

• An interest in consumer culture and understanding what earns attention online and offline. 
• A demonstrable passion and interest in working in an agency environment. 
• Excellent communications skills, particularly across written formats. 
• A proven track record of managing client relationships.  
• Super project management skills with strong attention to detail and quality control.
• An editorial mindset that knows how to spot a news hook and develop it into a great story. 
• An ability to work on multiple projects at the same time. 
• A results orientated mindset with clear experience in tracking and setting KPIs. 

• Completely flexible remote working policy, with access to city centre office.
• Private medical insurance.
• Travel insurance.
• At least 28 days annual leave, including additional day off for your birthday, The office will close for all statutory public holidays and for the 3 working days between Christmas and the New Year. 
• Long service rewards for those who stay with the company 5 years.
• Pension plan.
• Employee assistance programme.
• Income protection.
• Life assurance.
• Laptop, mobile phone, working from home full set up including monitor etc.
• Robust learning and training programmes.
• #LI-SD1

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.