Manager, Sales Development, SMB | UKI

As a Manager, Sales Development, SMB at Deel, you'll oversee a rapidly growing team of SDRs, driving performance and ensuring a high-accountability culture. You'll be responsible for developing your team, managing training initiatives, reporting sales metrics to senior leadership, and identifying process improvements to enhance productivity. Your role is key to building a strong first relationship with prospective Deel customers.

To excel as a Manager, Sales Development, SMB at Deel, you should have a minimum of 3 years of experience in sales leadership, preferably in a high-growth tech environment. Experience in outbound sales development, ability to design effective playbooks, and a data-driven approach to decision-making are essential. A talent for motivating and developing team members will set you apart!

At Deel, a high-performance culture is fostered through accountability, creative incentives, and regular feedback. As the Manager, Sales Development, SMB, you'll lead by example, investing in team engagement and celebrating achievements. Leveraging data analytics, you’ll identify areas for improvement and implement best practices to ensure success.

Deel values its workforce by offering competitive pay, stock grant opportunities, and a variety of perks tailored to your role and location. You'll also enjoy flexible work options, including remote work arrangements and access to WeWork. We believe in inclusivity, and our total rewards programs reflect this commitment to all employees.

At Deel, a career path as a Manager, Sales Development, SMB is dynamic with ample opportunities for growth. You’ll start by developing your sales team, with potential advancement into senior leadership roles as you demonstrate your capacity for strategic thinking, team development, and process improvement. The skills you build here will serve you well in future leadership opportunities.

To motivate my SDRs, I focus on creating an engaging environment that values recognition, accountability, and fun. I implement creative incentives, celebrate successes, and provide coaching that encourages personal growth. Highlight specific examples during the interview to show how you've inspired teams in the past.

One successful strategy was designing a targeted outbound sales playbook that included tailored messaging for different buyer personas. I brought the sales team into the process, training them on effective engagement techniques. Focus on your data-driven approach and the measurable outcomes to demonstrate your impact.

I track key metrics such as conversion rates, qualified meetings set, response rates, and overall team productivity. These insights allow me to identify areas for improvement and celebrate milestones. Prepare to discuss how you analyzed these metrics in your previous roles and what you've learned.

I believe in addressing performance issues through open communication and support. I would work with the representative to identify barriers to success and provide necessary coaching. Showcase examples of how you've successfully turned around underperforming team members to emphasize your leadership style.

Data is essential in my decision-making. It helps me assess the effectiveness of our strategies and make informed adjustments as needed. I prioritize continuous reporting and analysis, showcasing specific instances where data-driven decisions led to improved results in sales development.

Ensuring alignment with company culture starts with clear communication of our values. I actively promote a culture of inclusivity and engagement through team-building activities and regular feedback sessions. Share experiences that illustrate how you've cultivated a positive team culture.

My experience includes developing job descriptions, screening candidates, and conducting interviews focused on finding high-potential SDRs. I pay attention to qualities like enthusiasm and coachability. Bring examples of past hiring successes and how they benefited your team.

There was a point when our lead qualification process was lengthy. I implemented a streamlined approach that reduced lead time and increased conversion rates. Describe the problem, the solution you proposed, and the positive outcomes to effectively communicate your problem-solving skills.

My approach relies heavily on understanding customer needs and providing value upfront. I train my team to focus on relationship-building rather than mere transactions, emphasizing active listening. Prepare to give examples of how fostering relationships has led to successful outcomes in sales.

Balancing targets with team development is crucial. I set clear goals while ensuring I dedicate time to coaching and mentoring my team. I celebrate both individual and team achievements, showcasing how they've gone hand-in-hand in reaching our targets. Reflecting on previous experiences will strengthen your answer.