Account Coordinator

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. 

ABOUT YOU

SEO Account Coordinators should have between 6 months to 2 years of hands-on SEO experience. In this role, you  should be able to explain the purpose of SEO and provide tactical support on all assigned-SEO accounts. Account Coordinators should also be able to participate on calls and meetings, produce all reporting, and complete major deliverables with support from the manager. You must possess the determination to work autonomously while also having the communication skills necessary to collaborate effectively within our dynamic team.

You'll be responsible for:

• Client responsibilities are general tasks involved with supporting clients and their respective projects and/or teams. 
• Meetings: ACs are expected to create and send call agendas, attend client meetings and take and distribute call notes/action items.
• Reporting: Produce all weekly, monthly, and/or quarterly reporting for all assigned clients. 
• Project Management: Actively manages time so that assigned projects and deliverables are completed on time, based on manager expectations. 
• Deliverables: Provide production support for all deliverables listed within project plan as well as ad-hoc requests. ACs should provide a completed draft of all work products, including standard deliverables, SEO audits, CRO research, test plans, and SEO project plans. ACs should have a working knowledge of how to complete: 
• Technical Site Audits
• On-Page Audit
• Content Gap Analysis
• Keyword Research & Mapping
• Meta Data & Body Copy Optimizations
• Monthly/Weekly/Quarterly Reporting
• App Store Audits & Reporting
• Conversion Research (e.g. Heuristic Analysis, User Research, Visual Analytics, and Competitive Analysis)
• Quality Assurance (QA): Actively conduct his/her own QA for his/her own work, prior to manager delivery. This includes checking for product inaccuracies, grammar, and ensuring that deliverable accurately supports briefs. 
• Analyzing trends and data within SEO analytical tools, including Ahrefs, Moz, Semrush, Majestic, Screaming Frog, Google Analytics, and Google Search Console, to compare our clients' performance with their competitive set.

You’ll need to have:

• A minimum of 6 months to 2 years of relevant, hands-on SEO experience
• Proficiency in analytical and reporting skills, with expertise in PowerPoint, Excel (pivot tables/vlookup), and Word.
• Exceptional written and verbal communication skills.
• Strong time management and organizational abilities, allowing you to handle multiple accounts simultaneously.
• A creative mindset, enabling you to devise unique outreach strategies for sustained client success.

Additional things that will impress us:

• Previous account management experience.
• A passion for marketing and creativity, coupled with the eagerness to learn and thrive in the SEO field.
• An entrepreneurial spirit and self-starter attitude, capable of working both independently and as part of a collaborative team environment.

TAKE INTO ACCOUNT:

• You will have to communicate with your team members abroad, therefore fluency in English and excellent communication skills (both written and verbal) are a must for this role
• This opening requires you to be open to work approximately 2-3 times a week from one of our offices located in Villa Crespo

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• NUBI prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered "Plant Total" membership at Sportclub
• A flexible vacation policy

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. 

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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