Client Account Representative - job 1 of 5

About Us

Sonar Spark is a dynamic and forward-thinking organization specializing in innovative solutions for brand communication and client engagement. With a strong presence in New York, we collaborate with diverse industries to create meaningful connections through powerful communication strategies. We value creativity, precision, and a proactive approach in everything we do.

Job Description
We are seeking a dedicated and professional Client Account Representative to join our growing team. In this role, you will serve as the main point of contact for clients, ensuring their needs are met efficiently and effectively. You will play a key role in maintaining client satisfaction, handling inquiries, and supporting our business development efforts.

Responsibilities

• Manage and maintain client accounts by providing exceptional service and support

• Serve as a liaison between clients and internal teams

• Address client inquiries and resolve issues in a timely and professional manner

• Coordinate with other departments to fulfill client requests and ensure successful outcomes

• Maintain detailed and accurate records of client interactions and transactions

• Identify opportunities to improve client satisfaction and support long-term relationships

• Assist in onboarding new clients and ensuring a smooth transition

• Report regularly on client feedback, account performance, and potential improvements

Qualifications

• Previous experience in client service, account management, or a related field preferred

• Strong communication and interpersonal skills

• Highly organized with attention to detail

• Ability to manage multiple tasks and prioritize effectively

• Proficiency in Microsoft Office Suite and CRM systems

• Positive attitude and a proactive approach to problem-solving

Benefits

• Competitive salary ranging from $44,000 to $52,000 per year

• Opportunities for professional growth and advancement

• On-the-job training and continuous skill development

• Supportive and collaborative team environment

• Full-time employment with consistent weekday hours

• Located in the heart of New York, NY, with easy access to transportation