National Account Manager

National Account Manager - Department Stores

UK North - Field & Home Based 

Salary - £50,000 - £55,000 plus commission 

We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education and revolutionary product in the hands of expert practitioners.

Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special.

Do you want to be part of our tribe? ……. Keep reading!

Create and execute a strategic vision to maximize sales performance and achieve business objectives for our department store locations. Lead and manage a field based team of Business Account Managers, Skin Therapists and Retail activation and experience executives  to ensure excellence in activations, customer service, training, merchandising, and operations.

The responsibilities of the National Account Manager…. Could this be you?

Sales and Profit Growth: 

• Drive growth and success both in store and online.
• Achieve sales goals and KPIs.
• Manage budget and P&L.
• Collaborate with retail partners on growth strategies.
• Ensure adequate stock levels and champion team incentives.

Retail Partnerships: 

• Build strong relationships with retail partner.
• Lead strategy meetings and create dynamic joint business plans.
• Negotiate deals and maximize ROI

Brand Presence: 

• Empower teams to deliver exceptional customer service and brand knowledge.
• Optimize online brand presence.
• Drive customer acquisition and retention through digital initiatives.
• Maintain high retail and visual merchandising standard
• Empower generic staff in non-staffed doors to drive the brand confidently

Team Development: 

• Guide and mentor field team staff.
• Drive staff productivity and manage incentive structures.
• Support recruitment, training, and performance management. 

Policy Adherence: 

• Ensure compliance with policies and procedures. 
• Promote health and safety practices. 

Key Qualities: 

• Excellent communication and business judgment.
• Strong relationship-building and negotiation skills.
• Experience in department store retail and digital marketing.
• Highly organized, creative thinker with a team-focused attitude.
• Flexible, with occasional travel and weekend work. 

Do you have the below skills?

• Proficiency in Word, Excel, Office 365, and PowerPoint.
• Experience in digital marketing and budgeting.
• Knowledge of Adaptive Insights and Power BI is desirable.
• Confident in budgeting and P&L management
• 2-4 years retailer experience.

What is in it for you?

• Private Health Care with Vitality and Medicash
• Life insurance with Legal and General which includes – Virtual GP with Health365, wellbeing and counselling and Financial Protection. 
• A 5% pension contribution from the company as well as access to a pension’s advisor.
• Your Birthday off work!
• 5 paid sick days per year
• £70 monthly product allocation
• Access to new product innovation before they hit the shelves so that you can experience the products first-hand
• 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad and Kate Somerville
• Access to Unilever Discounts, an online shopping website discounts on multiple high street brands
• The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms.
• Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments

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