Senior Key Account Manager

Since it was founded in 2007, Diverto has been dedicated to its primary goal – to make the digital space as secure as possible for all its clients, itself and the wider community. Diverto is now part of Marlink Cyber. Marlink is a global leader in ICT solutions for remote locations and critical infrastructure. Our solutions cover all types of hybrid telecommunications, cybersecurity, IT/OT and IoT. Therefore, we have dedicated all our efforts and work exclusively on information and cyber security. Creating a high level of cybersecurity is a continuous process that involves constant investment in our most valuable asset — our experts.

We are seeking a Senior Key Account Manager to lead and grow strategic client relationships in hybrid telecommunications, IT/OT, and cybersecurity. You'll play a key role in delivering tailored solutions, ensuring service excellence, and mentoring future experts—driven by a strong sense of ownership, continuous learning, and commitment to building a safer digital world.

Key responsibilities:

•Building and maintaining a network of business relationships with key accounts/customers through online, phone, as well as in-person contact.

•Managing sales activities and identifying new business opportunities.

•Researching the needs and priorities of key accounts.

•Creating offers for key accounts.

•Taking care of the timely extension of existing contracts

•Ensuring the quality of service, as well as customer satisfaction in accordance with company standards.

•Mentoring and supporting professional growth of team members.

What we are looking for: 

•Bachelor’s or Master’s degree.

•Work experience in the field of IT products and services sales from min 5 years.

•High level of interpersonal and communication skills.

•Ambition and persistence in achieving set goals.

•Commited to professional growth and continuous learning.

•Demonstrates strong ownership and responsibility.

Other Requirements:

•Fluent in Croatian and English (spoken and written) – experience working in international teams is a plus.

•Proactive & adaptable – problem-solving mindset with the ability to anticipate challenges.

•Strong sense of confidentiality & teamwork – ability to handle sensitive data responsibly.

•Passion for area of cybersecurity is a plus!

What we offer:

•Growth in an open-minded culture with very little hierarchical macrostructure.

•Opportunity to achieve your biggest potential and development in your area of ​​responsibility.

•Continuous development and advancement through industry-relevant certifications and internal/external training/workshops.

•Challenging local and global projects involving current solutions.

•Learning and sharing experiences with well-known and respected experts in the field of information/cybersecurity.

•Positive, motivating, international work environment.

•Full time employment, permanent contract with a 6-month probationary period.

•Hybrid work – office work + possibility of working from home by agreement.

•Flexible working hours.

•Additional and supplementary health insurance packages.

•Monthly fee for transportation.

•Multisport membership.

•Pet-friendly office.

•Social events and team bonding gatherings.

•Possibility to travel to other offices – Spain, Norway, Netherlands, Dubai, etc.