IT Manager

Document Crunch is looking for an IT Manager to join our rapidly scaling and dynamic team. This role will be responsible for overseeing and enhancing our IT infrastructure, providing exceptional support to staff, and leading a small but growing team. The IT Manager will also contribute to our ongoing security and compliance initiatives, helping to ensure our systems remain secure, scalable, and efficient. The role reports directly to the Director of Information Security and Compliance.

What makes Document Crunch a great place to work?

We’re cutting-edge innovators. We’re changing an industry. We’re making a real difference. Document Crunch builds AI-powered software tools for the built world. As the construction industry’s only document compliance platform, we simplify complex construction contracts and project documents, identifying critical risk provisions and providing teams with real-time guidance to make great decisions and comply with contractual obligations throughout the project lifecycle. We empower the industry, make it more efficient, reduce risks, and protect profits. Our company is people-focused and values-driven. We know that to achieve great things, you need a great team, and our “CRUNCHERS” go above and beyond in everything they do. In addition, everyone on our team stays true to our core values, a must if you’d like to become a Cruncher.

We Are Warmhearted

We view the world through the lens of people and honoring great relationships. We know that our success is powered entirely by our people and the people we come across. So we put people and relationships first.

We Are Fiercely Inspired

We care deeply about our mission and are inspired by the privilege of this opportunity and the people involved. We are fiercely committed to realizing our potential and to make this experience count as a great one.

We Are Growth-Minded

We know we won’t always have all the answers, and we will learn a lot along the way. We invest in growth, personally and professionally, because all great life experiences include growing and evolving.

Key Responsibilities:

• Manage a wide-ranging base of employees, both remote workers and in-office in multiple locations.
• Oversee and improve critical Microsoft 365 infrastructure, including mail routing, DLP, MFA, phishing mitigation and SAML integration.
• Manage a tech stack that includes corporate services like Slack, Zoom, OpenAI, Docusign, etc.
• Manage an MDM solution and ensure that employee devices are enrolled, updated and secure.
• Manage network infrastructure including Cisco Meraki firewalls, switches and wi-fi gear, cameras, door access controls and conference room equipment.
• Assist in compliance objectives that include annual SOC 2 Type II, GDPR and ISO 27001 audits.
• Assist in security objectives including endpoint/EDR, WAF, SASE, ZTNA.

• 3 to 5 years of IT management experience required.
• 3 to 5 years experience with the Microrosft suite of online products required.
• Experience with mail protocols (IMAP, SMTP) and authentication (SPF, DKIM, DMARC) required.
• Experience with management of complex IT projects and implementations is required.
• Strong security awareness and security mindedness is required.
• Knowledge of general networking (LAN, WAN, SD-WAN) is required.
• Bachelor’s degree in relevant field from an accredited college or equivalent experience required.
• Familiarity with Mac and/or Windows operating systems is required.
• Demonstrated experience with vendor management, licensing negotiations, etc. a definite plus.
• Certifications like ITIL, ITSM, or tech certs like CCNA, ACSP or MCSE a definite plus.

• Competitive salary and benefits package
• Close to the ground floor of an incredibly high-growth business
• Substantial internal growth opportunities and emphasis on personal & professional development
• Flexible Time Off Policy
• World class medical, dental, and vision benefits
• 401k
• Company paid Short Term Disability
• Paid Parental Leave
• Participation in the employee stock option program
• Open-minded and collaborative work environment with a focus on results

We value diversity, equity, and inclusion in everything we do. It is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, marital status, veteran status, age, disability, pregnancy, sex, sexual orientation, gender identity or any other legally protected category.