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Assistant Manager - job 2 of 17

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

 

Qualifications

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager, Domino's

If you're ready to step up and take charge, Domino's Pizza is looking for an enthusiastic Assistant Manager to join our vibrant team at our Le Mars, IA location. This is not just any managerial role – it's a chance for you to showcase your natural leadership abilities and multitasking skills while working in an exciting and fun environment. You’ll be responsible for ensuring smooth operations during your shifts, overseeing everything from cost control and inventory management to delivering exceptional customer service. Your ability to set the standard for your crew will be paramount, as you'll be the go-to person fostering teamwork and efficiency. Domino's values its employees greatly, which is evident in our focus on growth opportunities; many of our team members have transitioned from delivery drivers into management or even franchise ownership positions! Your journey with us at Domino's could lead you to a fulfilling career path while you contribute to making us the best in pizza delivery. So, if you’re someone who thrives in a fast-paced atmosphere, has a keen sense of judgment, and knows how to handle responsibilities diligently, then let’s get started! We can’t wait to see what you’ll bring to the team. Ready to add your signature to the best pizza delivery in town? Apply now and let’s make it happen together!

Frequently Asked Questions (FAQs) for Assistant Manager Role at Domino's
What are the responsibilities of the Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities will include overseeing day-to-day operations during your shifts, managing cash flow, controlling inventory, and delivering excellent customer service. You are expected to maintain store cleanliness, adhere to company policies, manage scheduling, and ensure staff compliance with health and safety standards.

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What qualifications are needed for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager role at Domino's Pizza, applicants should possess strong leadership abilities, experience in store management or a related field is a plus, and excellent communication skills. Familiarity with food service operations and the ability to multitask under pressure is crucial for success in this position.

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How can the Assistant Manager role at Domino's Pizza lead to further career opportunities?

The Assistant Manager position at Domino's Pizza is an excellent starting point for an upward career trajectory. Many of our team members have transitioned into general management positions, franchise ownership, or roles at corporate operations. Your experience in managing shifts, leading a team, and implementing operational standards will prepare you for these exciting opportunities.

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What type of work environment can an Assistant Manager expect at Domino's Pizza?

An Assistant Manager at Domino's Pizza can expect a dynamic and fast-paced work environment filled with exciting challenges. With a strong emphasis on teamwork and fun, the culture encourages creativity and initiative while ensuring that everyone comes together to meet business goals. The role is physically active and involves working closely with your team to ensure that operations run smoothly.

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What skills are important for an Assistant Manager at Domino's Pizza?

Key skills for an Assistant Manager at Domino's Pizza include strong leadership capability, excellent organizational skills, the ability to analyze and compile data, and the proficiency in multitasking. You should also excel in customer service and have a good understanding of the restaurant business, including handling inventory and cost controls.

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Common Interview Questions for Assistant Manager
What makes you a suitable candidate for the Assistant Manager position at Domino's Pizza?

Highlight your leadership experience and ability to manage a team effectively while keeping a positive environment. Emphasize your multitasking skills and how you handle challenging situations while ensuring great customer service.

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How would you handle a dissatisfied customer at Domino's Pizza?

Demonstrate your customer service skills by discussing how you would listen actively to the customer's concerns, empathize with their situation, and work to resolve the issue as smoothly and quickly as possible, ensuring their satisfaction.

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Can you describe your experience with inventory management?

Share any relevant experiences where you successfully monitored inventory levels, performed stock counts, and implemented strategies for reducing waste or controlling costs, showcasing your analytical and organizational skills.

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How do you prioritize tasks in a fast-paced environment like Domino's Pizza?

Explain your approach to prioritization during busy periods, such as identifying urgent tasks that directly affect customer satisfaction and team productivity and delegating where needed whilst maintaining quality standards.

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What strategies would you implement to enhance teamwork in your store?

Talk about fostering an inclusive environment through team meetings, regular feedback, and recognition of individual contributions, which can help build rapport and a sense of ownership among staff members.

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How can you ensure that company policies are followed by your team?

Describe how you would lead by example, conduct regular training, and establish open communication to reinforce the importance of adhering to company policies, making sure your crew understands the 'why' behind these policies.

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What do you think is the key to successful cash management?

Discuss the importance of attention to detail, regular audits, careful monitoring of transactions, and providing your team with clear guidelines on cash handling procedures to maintain accuracy and accountability.

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Describe how you would implement a new marketing initiative for your store?

Cover how you would assess customer demographics, set measurable goals, collaborate with your team for input and creativity, then develop a plan to promote the initiative both in-store and online while measuring results.

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What is your approach to training new employees?

Explain your belief in a hands-on approach to training, emphasizing the importance of patience, clear communication, and continuous support to foster new employees' confidence and competence in their roles.

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How do you handle stressful situations at work?

Reflect on your techniques for remaining calm under pressure, such as taking a step back, focusing on the task at hand, and using humor or teamwork as tools to diffuse tension and promote a positive work atmosphere.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 27, 2025

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