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Delivery Expert(07191) - 13712 NE 20th Ave

Job Description

ABOUT THE JOB

Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you.

Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you.

JOB REQUIREMENTS AND DUTIES

You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$35000 / YEARLY (est.)
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$25000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Delivery Expert(07191) - 13712 NE 20th Ave, Domino's

Are you ready to become a part of Domino's Pizza as a Delivery Expert? Located at 13712 NE 20th Ave, Vancouver, WA, this role offers the unique opportunity to work with one of the country's most beloved pizza brands. As a Delivery Expert, you'll enjoy a flexible schedule that adapts to your lifestyle—making it the perfect fit whether you're a student, a parent, or simply someone looking for a side hustle. Here, you'll not only be delivering delicious pizzas, but also creating special moments for our customers. Your responsibilities will include ensuring timely deliveries, navigating various terrains, and maintaining excellent communication with customers. Plus, if you're someone with ambitions, there's a clear career path to grow within the company—many of our franchise owners started just like you! You'll need to be at least 18 years old, possess a valid driver’s license, and have access to an insured vehicle. We're not just about pizza; we pride ourselves on teamwork and diversity, valuing each member's unique contributions. Come join our fun, fast-paced environment where you can take pride in what you do while also exploring opportunities for advancement. Make a difference in your community, earn some great tips, and have a blast doing it with Domino's Pizza!

Frequently Asked Questions (FAQs) for Delivery Expert(07191) - 13712 NE 20th Ave Role at Domino's
What are the responsibilities of a Delivery Expert at Domino's Pizza?

As a Delivery Expert at Domino's Pizza, you will be responsible for delivering pizza and other menu items to customers in a timely manner. You'll need to navigate using maps to find addresses, possess strong communication skills for interacting with customers, and ensure that deliveries are made with a smile! Other responsibilities will include taking customer orders, preparing pizza for delivery, and maintaining cleanliness in the store. All in a day's work for a valued team member!

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What qualifications do I need to be a Delivery Expert at Domino's Pizza?

To become a Delivery Expert at Domino's Pizza, you must be at least 18 years old and have a valid driver's license along with a safe driving record. It's also essential to have access to an insured vehicle. Ideally, you should possess good navigational skills and be able to read maps to find delivery locations efficiently. A friendly attitude and the ability to communicate effectively with customers and team members are also key qualifications, ensuring a positive experience for all.

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Is there room for advancement as a Delivery Expert at Domino's Pizza?

Absolutely! Domino's Pizza prides itself on offering growth opportunities for our Delivery Experts. Many team members who started as drivers have successfully moved up to management positions or even become franchise owners. With commitment and dedication, you can chart a career path that leads beyond just deliveries—enabling you to become part of our leadership team or operational management.

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What is the work environment like for Delivery Experts at Domino's Pizza?

The work environment for Delivery Experts at Domino's Pizza is fast-paced, fun, and team-oriented. You'll work alongside a diverse group of individuals who are all focused on delivering the best customer service. Although you'll be out on the road delivering pizzas, you'll also be part of a supportive team back at the store, where camaraderie and collaboration are key to our success. At Domino's, you’re not just a driver; you’re a crucial part of our pizza-loving community!

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What skills are needed to succeed as a Delivery Expert at Domino's Pizza?

To thrive as a Delivery Expert at Domino's Pizza, a few key skills will serve you well. You'll need excellent navigational skills to find your way quickly and efficiently. Good communication is vital for interacting with customers and co-workers. Additionally, being able to work under pressure in a fast-paced environment while ensuring quality service is essential. Finally, a friendly attitude can enhance the customer experience and lead to higher tips!

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Common Interview Questions for Delivery Expert(07191) - 13712 NE 20th Ave
Why do you want to work as a Delivery Expert at Domino's Pizza?

When answering this question, express your enthusiasm for delivering great food and service. Highlight how you enjoy engaging with customers and the flexible hours fit well with your lifestyle. Mention your admiration for Domino's as a leading pizza provider and how you would like to be a part of such a dynamic team.

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How would you handle a situation where a customer is dissatisfied with their order?

Show your problem-solving skills. A great approach is to first listen to the customer's concerns attentively. Apologize for any mix-up, ensure them that you'll resolve the issue, and offer solutions such as a replacement or a refund. It’s important to express that customer satisfaction is your priority.

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What do you think makes a great Delivery Expert?

A great Delivery Expert is someone who is punctual, friendly, and solution-oriented. Highlight the importance of having a positive attitude, effective communication skills, and being proactive in delivering not just food, but also a memorable customer experience.

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Describe a time you dealt with a difficult customer.

Use the STAR method (Situation, Task, Action, Result) to answer. Describe the situation, what the issue was, and how you approached it. Focus on how you managed to stay calm, listened closely to the customer, and successfully resolved the situation, emphasizing that their satisfaction was your main goal.

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How do you ensure timely deliveries?

Discuss your approach to time management and navigation. Mention how you plan your routes in advance and familiarize yourself with the delivery area. Emphasize the importance of prioritizing efficiency while still ensuring safe driving practices.

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What would you do if you’re running late for a delivery?

Explain that in such cases, communication is key. You would reach out to the customer to inform them about the delay, reassure them that you are on your way, and keep them updated. Being proactive can alleviate frustration on the customer's part.

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How do you handle stress on busy delivery days?

Talk about your strategies for maintaining composure amidst chaos. Share how you prioritize tasks, stay organized, and work efficiently under pressure. Also, mention how teamwork and collaboration contribute to decrease stress levels.

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Have you ever made a delivery mistake? How did you handle it?

If you've made a mistake, share the incident honestly and explain what led to the error. Focus on taking responsibility and outline the steps you took to rectify the situation, showcasing your commitment to customer satisfaction.

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What are your long-term career goals?

Discuss your aspirations in a way that aligns with opportunities at Domino's Pizza. Whether you desire to move into management or continue enhancing your customer service skills, letting them know you see potential for growth within the company is important.

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Why should Domino's Pizza hire you as a Delivery Expert?

Here, you should mention what sets you apart. Highlight relevant skills, your eagerness to contribute positively to the team, and your dedication to providing exceptional service. Show that you're passionate about being a part of Domino's success!

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 27, 2025

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