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Level 2 Assistant Manager(03763) - 933 Pleasant st

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Level 2 Assistant Manager(03763) - 933 Pleasant st, Domino's

If you're ready to take the next step in your career, look no further than the Level 2 Assistant Manager position at Domino's Pizza located at 933 Pleasant St. in Fall River, MA. Here, you'll be at the helm of our operations during your shift, ensuring everything runs smoothly while you inspire your team to excel. You're naturally organized, and your talents in judgment and multitasking will shine as you handle everything from inventory control to staffing and cash management. Your leadership is key as you model best practices and maintain our customer satisfaction standards. At Domino's, we believe in promoting from within, so your journey doesn't end here — many of our team members began as delivery drivers and advanced to franchise owners! Plus, you’ll gain experience that will benefit you in any future role. Joining Domino's means being part of a fun, diverse, and supportive environment where we value everyone's unique contributions. We're passionate about pizza and dedicated to providing the best in delivery service, and we’d love for you to be part of our team. So, if you’re eager to take charge and guide our crew to pizza greatness, apply today and show us what you've got!

Frequently Asked Questions (FAQs) for Level 2 Assistant Manager(03763) - 933 Pleasant st Role at Domino's
What are the responsibilities of a Level 2 Assistant Manager at Domino's Pizza?

As a Level 2 Assistant Manager at Domino's Pizza, you will oversee all operations during your shift. This includes managing cost controls, maintaining inventory, handling cash transactions, and ensuring excellent customer relations. Your role is pivotal as you set an example for your team by following company policies and procedures. You'll also assist in staffing, paperwork, store cleanliness, and profitability initiatives to keep the store running smoothly.

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What qualifications do I need to become a Level 2 Assistant Manager at Domino's Pizza?

To be considered for the Level 2 Assistant Manager position at Domino's Pizza, you'll need strong judgment and multitasking skills, along with basic math abilities. A valid driver's license is also essential, as some deliveries may be part of your duties. Previous experience in a customer service role or food industry can be beneficial, but the most important attribute is your passion for leadership and driving a team towards success.

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Is there room for advancement as a Level 2 Assistant Manager at Domino's Pizza?

Absolutely! At Domino's Pizza, many team members start their careers as delivery drivers and work their way up to managerial positions or even franchise ownership. As a Level 2 Assistant Manager, you’ll have the opportunity to advance to a General Manager role or beyond, allowing you to further develop your skills and grow within the company.

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What kind of training is provided for the Level 2 Assistant Manager position at Domino's Pizza?

Domino's Pizza offers comprehensive on-the-job training for the Level 2 Assistant Manager role. You'll be guided through the operational needs of the job, including food management, customer service, and staff leadership techniques. This hands-on approach ensures you're well-prepared to support your team and manage the shift effectively.

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What are the essential skills required for a Level 2 Assistant Manager at Domino's Pizza?

To thrive as a Level 2 Assistant Manager at Domino's Pizza, you'll need excellent communication skills, strong leadership abilities, and a commitment to customer service. Additionally, skills in organization, time management, and the ability to work under pressure will help you succeed in this dynamic environment.

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Common Interview Questions for Level 2 Assistant Manager(03763) - 933 Pleasant st
How would you handle a difficult customer as a Level 2 Assistant Manager?

In dealing with a difficult customer, I would first listen actively to their concerns, showing empathy. Understanding their perspective allows me to offer a solution. I would maintain a calm and professional demeanor throughout, aiming to resolve the issue while keeping the customer happy, thus reinforcing their loyalty to Domino's.

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Can you give an example of how you've motivated a team in the past?

I believe in leading by example and creating an inclusive environment. For instance, when I noticed my team was feeling overwhelmed during peak hours, I stepped in to assist them directly while encouraging their input. Recognizing their efforts reinforced our teamwork and boosted morale significantly.

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What strategies do you use to manage your time effectively during a busy shift?

Prioritization is key for managing time effectively, especially during busy shifts. I start each shift with a plan, aligning tasks based on urgency and importance. Using tools like checklists and delegating responsibilities helps me keep the team focused and efficient, ensuring all tasks are completed timely.

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How would you ensure compliance with company policies during your shift?

To ensure compliance with company policies, I would regularly communicate expectations with my team and lead by example. I'll also conduct spot checks throughout the shift to ensure adherence to procedures. Continuous training and open dialogue encourage accountability among team members.

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Describe how you would approach training new employees as a Level 2 Assistant Manager.

When training new employees, I would focus on a hands-on approach, allowing them to shadow me for the initial days. Then we'd gradually shift to them leading with me providing guidance. Giving constructive feedback and recognizing their successes helps build their confidence and skills.

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What do you believe sets Domino's Pizza apart from its competitors?

I believe Domino's stands out due to its commitment to quality and customer satisfaction. Our emphasis on continuous improvement in food preparation, timely deliveries, and embracing customer feedback is what keeps us ahead in a competitive market.

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How would you handle conflict among team members during your shift?

Handling conflict requires a calm and thoughtful approach. I would listen to each party's perspective privately, then mediate a discussion between them if appropriate. Encouraging open communication helps resolve misunderstandings, fostering a collaborative work environment.

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What techniques would you implement to maintain inventory control?

To maintain inventory control, I would establish a regular inventory schedule and use tracking software for accuracy. Educating staff about the importance of proper inventory handling and documenting any discrepancies helps prevent issues and ensures we have the right stock levels at all times.

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What do you feel are the most important qualities for a Level 2 Assistant Manager?

The most important qualities include strong leadership skills, excellent communication, adaptability in a dynamic environment, and a genuine passion for team success. Demonstrating an understanding of operational efficiency while prioritizing customer satisfaction sets an Assistant Manager apart.

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How do you handle stress during peak business hours?

I manage stress by staying organized and focused breathing exercises. During peak hours, I prioritize tasks and lead my team effectively to ensure we remain productive. I also remind myself to keep a positive mindset; this energy is contagious and motivates the team.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

3318 jobs
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Full-time, on-site
DATE POSTED
January 27, 2025

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