New Verticals - Senior Associate, Retail Merchandising
About the Team
The DoorDash Enterprise Retail team manages the strategic vision, acquisition, and development of the largest retail partnerships in North America.
About The Role
DoorDash is looking for a Senior Associate to join our Retail team. This is an exciting opportunity to be part of building the shopping experience for our quickly growing Retail vertical. In this role you will be responsible for understanding customer shopping behavior, developing merchandising strategies for our store pages, and building visibility for Retail in top-of- funnel pages. You will iteratively test and learn to continuously optimize the site experience for our customer. You will partner with XFN stakeholders and collaborate to translate business priorities into in-app merchandising or product strategies. You are a critical thinker, organized, detail-oriented, and comfortable with ambiguity.
You’re excited about this opportunity because you will…
- Build and execute merchandising strategies across key retail categories: home, beauty, occasions, electronics, sporting goods and office
- Manage custom collections and store page merchandising to drive increases in ATC and conversion rate
- Create a “best-in-class” shopping experience for customers through careful analysis of sales data, search trends and seasonal priorities
- Merchandise and maintain product assortment for key categories. Monitor business trends, customer demand, seasonal variations as well as historical performance to determine future opportunities and develop best practices.
- Identify areas of opportunity for our in-app experience by analyzing, understanding and reacting to KPIs
- Develop in-depth knowledge of the customer, anticipating their demands and determining what is “next” by closely following consumer behavior patterns and expectations
We're excited about you because...
- You have 5+ years of experience in retail, e-commerce, merchandising or related experience with a track record of leading initiatives and improving processes
- You demonstrate a data-driven approach to problem solving and prioritization
- You have strong cross functional business experience
- You are an experienced project manager, comfortable managing multiple deadlines simultaneously, reporting on progress, and keeping stakeholders informed in a fast-paced environment
- You are comfortable solving ambiguous problems and working with large data sets within Excel / Google sheets; basic SQL skills are preferred
- You’re an excellent verbal and written communicator, able to express a complex idea clearly and simply to internal audiences
Applications for this role are accepted at an ongoing basis.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefit and several paid holidays. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act).
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Average salary estimate
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DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.
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