Outlets Manager

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find five world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley.  Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Inspired by the heathland golf courses of London, Sand Valley showcases golf as it was meant to be, much like the other Dream Golf properties, Bandon Dunes and Rodeo Dunes.

Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.

The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.

As the Outlets Manager, you will oversee Mammoth Bar and Aldo’s, two key dining destinations at Sand Valley. In this role, you will:

• Lead the Team: Hire, train, and supervise front-of-house staff to ensure consistent, high-quality service across both outlets.
• Run Operations: Manage daily operations to meet business goals and ensure smooth, efficient service.
• Enhance Guest Experience: Ensure an exceptional guest experience and explore innovative ways to enhance offerings, driving guest satisfaction and revenue.
• Maintain Standards: Uphold the highest sanitation, health, and safety standards.
• Plan and Organize: Develop and manage efficient schedules, control operating costs, and oversee budgets.
• Stay Informed: Stay current with the latest trends in hospitality, food, and beverage to ensure Mammoth Bar and Aldo’s offerings are innovative and compelling. Represent Sand Valley at relevant industry events and professional organizations to foster growth and visibility.

• Relevant Experience: A minimum of 2 years in a management role within hospitality, particularly in food & beverage, travel, or golf.
• Leadership Skills: Proven experience in team management, staff development, and budget oversight.
• Wine Knowledge: Ability to enhance the dining experience through wine sales and training.
• Clear Communication: Strong verbal and written communication skills, with the ability to work flexible hours, including weekends.
• Problem Solver: A calm, resourceful approach to overcoming challenges in a fast-paced environment.
• Professional Presence: A polished appearance and positive attitude, representing the resort with professionalism.

• Comprehensive Benefits: Health, wellness, and financial coverage.
• Paid Time Off: Generous PTO to relax and recharge.
• Free Golf: Complimentary access to iconic golf courses.
• Resort Discounts: Save on dining, merchandise, and more.
• Supportive Environment: Thrive in a team-focused atmosphere.

• If you're dedicated to delivering exceptional dining experiences and leading a team to success, we'd love to hear from you. Join us at Sand Valley and help create unforgettable experiences for our guests.

Sand Valley LLC is an Equal Opportunity Employer