QA Lead

Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We’re proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world. To learn more about us click here.

Job Title: QA Lead
Reports to: Head of Software Engineering
Location: Bangalore, India
Key Relationships: Quality Assurance, Security, Engineering, Product

Job Purpose:

We are seeking a highly skilled and experienced QA Lead to spearhead our Quality Assurance strategy, drive test automation, and ensure the delivery of high-quality software products. This role requires a technical leader with deep domain knowledge, expertise in test automation, and strong leadership abilities to mentor the QA team and collaborate with cross-functional stakeholders.

You will define testing strategies, lead architectural discussions, and drive security initiatives, ensuring that our software meets the highest standards of reliability, security, and performance.

You will be responsible for creating and maintaining key QA metrics.

What you’ll do:

People:

• Mentor and coach junior and mid-level QA engineers, fostering a culture of growth and innovation.
• Conduct regular training sessions and workshops on advanced testing methodologies and tools.
• Collaborate with engineering, product, and leadership teams to ensure quality is embedded in the development lifecycle.
• Ensure QA engineers are proficient in coding, automation, and test-driven development (TDD) methodologies.

Processes:

• Define and implement the overall QA strategy, aligning with business goals.
• Leverage deep business domain knowledge to design test strategies that align with business priorities.
• Lead the creation of comprehensive test plans, risk assessments, and test case documentation.
• Oversee performance testing efforts to optimize software efficiency under various workloads.

Technology:

• Lead the design and development of test automation frameworks and strategies to enhance software quality.
• Stay up to date with the latest testing tools, frameworks, and industry trends to enhance QA capabilities.
• Work closely with DevOps to integrate automated testing into CI/CD pipelines.

Who you are:

• 12+ years of experience in software quality assurance, with 5+ years in a leadership role.
• Hands-on experience in both manual and automated tests.
• Previous experience in leading QA teams for enterprise or SaaS products.
• Strong communication skills, capable of articulating QA strategies and risks to executive stakeholders.
• Proven ability to mentor and develop QA engineers at different levels.
• Experience in leading QA architecture discussions and contributing to project planning.
• Hands-on experience with test automation frameworks
• Ability to collaborate effectively with cross-functional teams (engineering, DevOps, product management).
• Knowledge of Functional and Non-functional Testing

Good to have:

• Proficiency in multiple programming languages (e.g., Python, JavaScript) for automation.
• Experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI/CD) and integrating automated tests.
• Knowledge of performance testing tools (JMeter) and techniques.

What you’ll get:

• Competitive Equity Package: Earn more than just a competitive salary. Receive equity shares to gain wealth as the company grows.
• Gym & Wellness Reimbursement: Training for a big race? Don’t sweat it. We offer gym reimbursement for all employees.
• Generous Vacation Policy: We think time off is essential… and we encourage it!
• Duvet Day: Perfect for those cold winter days, when you don’t want to escape the warmth of your bed!
• Mental Health Day: You deserve a day off! A chance to recharge and enjoy ‘Me Time’
• 4 weeks of ‘Work from Anywhere’: Whether you’re working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland - just make sure to send us a picture!
• Professional Development: We’re here to help you hit your career goals to help get you where you want to be.
• Company issued laptop: Who wants to work from their personal laptop? Let’s keep work and personal life separate!
• Unlimited Coffee, Drinks & Healthy Snacks: Because we love spoiling our team!

Headquartered in London with offices in New York, Hong Kong, Singapore, Melbourne, Toronto, and Taipei, Bengaluru – our team is global and growing. We encourage you to apply if a challenge excites you. Come and join the Easyship team!