Customer Payments Senior Analyst

As a Customer Payments Senior Analyst at Ebury, you will be responsible for analyzing foreign exchange documents, classifying transactions for effective registration with the central bank, and formalizing, recording, and settling exchange operations. Your role will also include reviewing payment orders for international transactions and facilitating interbank operations and arbitrations.

To qualify for the Customer Payments Senior Analyst role at Ebury, candidates must have experience in Backoffice processes related to foreign exchange operations. Additionally, a strong command of English is required to effectively communicate in our international environment.

Yes, advanced English proficiency is a key requirement for the Customer Payments Senior Analyst position at Ebury, as it enables you to collaborate with diverse teams and handle various tasks that may involve international clients and stakeholders.

A successful Customer Payments Senior Analyst at Ebury should be proactive, flexible, and enjoy working collaboratively within teams. Additionally, a strong analytical capacity coupled with an entrepreneurial mindset will help you thrive in our innovative culture.

Candidates joining Ebury as a Customer Payments Senior Analyst can expect a dynamic and inclusive work culture that celebrates collaboration and innovation. With a focus on cultural diversity, Ebury encourages employees to share their unique perspectives while also promoting career growth through a supportive environment.

When answering this question, highlight specific roles where you handled foreign exchange operations, detailing your responsibilities and the skills you honed, such as regulatory compliance and transaction analysis.

To answer, outline your approach to ensuring accuracy through attention to detail, cross-checking documents, using software tools effectively, and maintaining thorough records.

Mention specific tools and software you've utilized, focusing on those relevant to the responsibilities you’ll have at Ebury, such as transaction management systems or compliance platforms.

Discuss your experiences in working as part of a team, emphasizing effective communication, shared goal setting, and how you contribute to a positive team dynamic.

Explain the methodologies you adopt to keep up-to-date with regulations, such as regular training, consultations with compliance teams, and systematic checks on transaction processes.

Use the STAR method (Situation, Task, Action, Result) to narrate a specific example where your initiative led to enhanced efficiency or accuracy in payments processing.

Share strategies such as staying organized, prioritizing tasks, and maintaining open communication with team members during high-pressure situations.

Express your enthusiasm for Ebury's innovative culture, commitment to diversity, and its reputation in the FinTech space, linking these to your personal and professional values.

Give insights into current trends or challenges in cross-border payments, such as compliance issues, currency volatility, or emerging fintech solutions, showcasing your industry knowledge.

Discuss your organization techniques, which could include utilizing task management systems, setting deadlines, or communicating with stakeholders to prioritize urgent tasks.