AI Engineering Summer Intern

COMPANY SUMMARY

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory that was declared the #1 Attraction in the World – and the #1 Attraction in the U.S. for the third consecutive year – in Tripadvisor’s 2024 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is the recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2024, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.7 million rentable square feet of retail space and 732 residential units.  More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.

The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.

POSITION SUMMARY

We are seeking a forward-thinking Graduate AI Engineering Summer Intern to join our dynamic team at ESRT, collaborating with diverse departments—such as marketing, public relations, digital, accounting, information technology, and more—to develop and implement AI solutions aligned with our strategic objectives. You will work closely with the Application Development Team on AI technologies encompassing Natural Language Processing, Generative AI, Virtual Assistance, Computer Vision, and Advanced Analytics using Machine Learning. By contributing to all stages of the AI development lifecycle, you will gain hands-on experience, mentorship, and the opportunity to make a meaningful impact on the organization’s growth and success in a rapidly evolving field.

• Collaborate with the development team to design and implement Agentic AI Virtual Assistant functionalities for our leasing projects
• Assist in the integration of Microsoft Copilot into existing systems to enhance user interaction and experience
• Conduct research on AI technologies and recommend best practices for Agentic AI development
• Test and debug Agentic AI functionalities to ensure optimal performance and user satisfaction
• Gather and analyze user feedback to improve Agentic AI responses and capabilities
• Document technical specifications and processes for the development of Agentic AI features

• As a Graduate AI Engineering Intern, success means actively contributing to the creation of accurate, reliable, Agentic AI functionalities that meet specific business objectives. By developing these Agentic AI functionalities, you will enhance decision-making processes and optimize workflows across various departments. You will know you have succeeded when stakeholders recognize and understand the positive impact of your work.

• Strong foundation in programming languages such as Python, Java, or JavaScript
• Familiarity with AI concepts and natural language processing (NLP) technologies
• Experience with chatbot development and/or AI frameworks is a plus
• Ability to work in a fast-paced environment, be self-motivated, organized, and detail-oriented
•  Excellent communication skills, with the ability to work collaboratively within a team
• A keen interest in learning about new technologies and business processes
• Team-oriented mindset with the ability to collaborate effectively across diverse functional areas
• Adaptability in a fast-paced environment with rapidly evolving technology and business needs
• Awareness of ethical and cybersecurity considerations in AI, with a commitment to responsible AI practices
• Willingness to learn continuously and stay informed about the latest AI/ML trends
• Capacity to work independently when needed, while knowing when to seek guidance or feedback

• Pursuing a Master’s degree in Data Science
• Previous experience in software development or AI-related projects is preferred
• Real Estate, Finance, or Tour and Travel industry experience preferred
• Knowledge of Microsoft Fabric and Microsoft Azure AI Services
• Hands-on experience through class projects related to data architecture and applying AI or ML models for Forecasting, Recommendation Systems, Optimization, Anomaly Detection, Inference Engines, Churn Analysis, Segmentation and Natural Language Processing

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

• At ESRT, like our tenants, our employees come from everywhere. We foster a richly diverse work environment that captures top talent and cultivates the best ideas. By focusing on inclusion and celebrating our differences, we create even greater value — in business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive. In addition, ESRT employees embody our Company Culture & Success Factors:
• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Dependable – you take a strong sense of ownership and accountability over your work
• Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
• Curious – you consistently look for new ways to work smarter, not just harder
• Ethical – you treat others with respect, and embrace and contribute to a culture of diversity and inclusion
• Positive – you possess a service-oriented attitude with excellent follow through 

• 40-hour work week, paid at a rate of $27.50 p/h
• A challenging, exciting, and meaningful 10-week experience
• Networking opportunities to get to know fellow interns and key leaders throughout ESRT
• An individual project to be presented to executive leadership
• Company sponsored lunches with leadership and outings
• Tour of the Empire State Building Observatory
• Summer Friday Early Release

ESRT is an affirmative action and equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Accommodations are available for applicants with disabilities