Sales Development Representative

At Epignosis, we build workplace learning software that enables more than 70,000 teams worldwide to offer training to millions of people. Our portfolio of tools can be used by organizations of any size and includes TalentLMS - a zero-overhead cloud LMS, eFront - an enterprise LMS, TalentCards - a mobile app for training the deskless workforce, and TalentHR - a lightweight HRIS to manage people ops. We are competing with the world’s top eLearning solutions and we aim at becoming world’s #1.

We're on a mission to democratize training by developing simple, accessible, and affordable software. We count 12.000+ companies as customers and with more than 11 million users logging in to use our platforms, we are a much-loved global leader in learning tech. At home, we are quickly becoming one of the largest SaaS company to come out of Greece.

As a Sales Development Representative (SDR), you will join our growing Sales team and support them in building our prospective customers pipeline. You will be the first point of contact for inbound leads, communicating with our prospective customers through email or phone, and creating opportunities for our Sales Executives. In a few quarters, you'll have the chance to start closing your own small business deals. Those who do well, will get the chance to participate in outbound campaigns, fast-tracking their next career steps. Your career development is key and we prefer to promote people within the team rather than hire externally. SDRs typically get promoted to a Sales Executive role and work with new customer acquisition, while some prefer to manage existing customers as Customer Success reps. At Epignosis you'll have the chance to make a difference and set the road ahead for a great career in tech companies.

So, if you're native or near-native in English, and starting your career in Sales at a fast-growing software company excites you, we would really like to meet you!

Responsibilities

As a Sales Development Representative, you will:

• Contact inbound leads through email and phone.
• Execute outbound prospecting via cold calls, emails, and LinkedIn to engage new leads and build pipeline. 
• Conduct discovery calls to assess fit against our Ideal Customer Profile, uncover pain points, and qualify opportunities for the Sales Executives.
• Create a positive first impression with our prospects and existing customers by providing a world-class experience.
• Use top software to manage your activities and monitor your performance.
• Input and organize prospective customers information in our CRM (Salesforce).
• Share data around customer needs and challenges with the broader team to drive product and business decisions.
• Use your natural curiosity, communication skills, and ambition to improve the performance of yourself and the team.

To be successful in this role as a Sales Development Representative, you should:

• 1+ years of experience as an outbound SDR.
• Proven track record of prospecting and qualifying leads via cold calls, emails, and social media outreach.
• Native or near-native in English.
• Bachelor's degree or higher.
• Excellent communication skills and a positive attitude.
• Ability to prioritize, multitask, and manage time productively.
• High energy, self starter and with a positive attitude.
• Team spirit; you seriously care about what you do and appreciate collaborating with your colleagues.

Nice to have

• You've used Salesforce before.
• Are native in other languages too.
• Are familiar with sales methodologies (e.g., SPIN Selling, Sandler, BANT).

The most important thing we offer is a safe and healthy professional environment, giving you the opportunity to work on products that positively impact millions globally. Become part of Epignosis, a diverse group of smart, fun, and GIF-loving professionals in offices worldwide, including the U.S., the U.K., Greece, and Cyprus! Our employees enjoy benefits that enhance productivity and contribute to their professional development. Apart from that, we also offer:

• Competitive compensation packages
• Private health insurance plan
• Meal allowance
• Professional development initiatives - we’re not just creating LMSs for others, we’re also learners ourselves!
• Gorgeous office space or opportunities for hybrid work
• A vibrant working environment full of creative individuals
• Work/life balance ― i.e., we go big AND we go home