Residential Funding Support (Contract - 6 months)

Join a Challenger

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 

The Residential Funding Support is responsible for providing all pertinent data/documents required by the closing service provider to instruct the solicitor/agent to begin the closing process for the purchase of property or refinance of mortgage. Subsequent to advance of funds, the incumbent will perform various administrative functions and complete set up of the loan on the mortgage system.

• Instruction: On a daily basis the incumbent will work closely with Equitable Bank’s closing service provider, by providing all pertinent data/documents required to instruct the solicitor/agent to begin the closing process for the purchase of property or refinance of mortgage. The incumbent will liaise with Residential Credit Team if there is insufficient/ incorrect information to complete the instruction process.

• Post Funding: By accessing EQB’s closing service provider’s portal, daily the incumbent will ensure and/or contact our closing service provider to confirm lawyers have released the funds to the applicable parties. Once confirmation is received, the incumbent is required to complete post-funding tasks including: updating pre-authorized payment set up, production of welcome letter, risk rating, Line of Credit set up on servicer’s portal, payment to business partner/broker and other various administrative to complete the mortgage loan set up. The Incumbent will follow a Post Funding Checklist as a guide to ensure all pertinent updates are completed. The incumbent will work with solicitor, closing service provider to close any deficiencies.

• Final Reports: The incumbent will review final reports from solicitor and ensure Equitable Bank is registered as per commitment requirements and change status of loan to reflect final report as received. The incumbent will also follow up on outstanding final report directly with solicitor and alert management on mortgage loans where no final report is received.

• 1-2 years experience in Financial Services
• Excellent attention to detail
• Established and meticulous time management and organizational skills
• Knowledge of mortgages
• Proven ability to thrive under pressure and perform well in a high volume, high intensity environment
• Strong written and verbal communication skills with the ability to respond in a clear and professional manner
• Demonstrated ability to use Microsoft Office
• Logical thinker with ability to multi-task
• Post-secondary education (diploma)

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus 

✨ Market leading RRSP match program

🩺  Medical, dental, vision, life, and disability benefits

📝  Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days 

🖥  Virtual events to connect with your fellow colleagues

🎓  Annual professional development allowance and a comprehensive Career Development program

💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!