Leadership Support Specialist (Redbird)

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

The Leadership Support Specialist provides administrative and clerical support to project leadership in a variety of areas including copying, filing, reception, record keeping, data entry, and routine correspondence and reports. The Leadership Support Specialist assists with completion of all paperwork.

• Answers phones in a helpful, professional, and timely manner
• Greets clients, visitors, etc. in a professional manner
• Returns any voicemail messages left from afterhours within 24 hours of receipt
• Sorts mail and delivers incoming faxes within 1 hour of receipt
• Types letters 98% error free
• Maintains project tracking spreadsheets and databases as assigned
• Routes and closes out cases in database within 24 hours
• Performs clerical responsibilities including filing, scanning, sending, and receiving faxes, and assembling informational materials or packets within timely manner
• Reserves conference rooms within one day of request – and confirm w/ requestor room has been booked
• Organizes and maintains various types of files
• Delivers incoming mail to appropriate staff
• Collects outgoing mail and prepare for the Postal Services including UPS
• Books travel and helps in the completion of expense reports
• Provides outstanding customer service to internal and external customers: co-workers, frontline staff, HR staff, TWC staff and Workforce Solutions Greater Dallas staff
• Addresses and answers all calls, requests, and issues in a timely and courteous manner
• Travels frequently within Dallas County

• High School Diploma or GED and one to two years clerical experience in office setting;  High School Diploma and significant demonstrable experience and/or training in office skills particularly in Accounting; Associate or Bachelor's Degree preferred
• Proficient in Microsoft Office Suite
• Good grammar, spelling and typing skills
• Strong interpersonal skills and the ability to communicate clearly and professionally; Bilingual candidates preferred
• Comfortable in making a high volume of outbound calls daily
• Strong computer and typing skills with the ability to multitask using different programs simultaneously

All your information will be kept confidential according to EEO guidelines.

Position is Monday through Friday from 8:00am - 5:00pm.

Hourly rate is $27.00 per hour.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.