Facilities Work Order Management Administrator

ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment. 

ERG is seeking a Facilities Work Order Management Administrator to oversee the distribution and tracking of work orders across several facilities and disciplines at a federal facility site in Indian Head, Maryland. Indian Head is the Navy’s leading facility for ordnance, energetics, and explosive ordnance disposal solutions. The qualified individual must be motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment. 

This position will require full-time on-site at the federal site in Indian Head, MD, and will include interaction and support from ERG personnel at the federal site, as well as from ERG’s Chantilly and Arlington offices. Indian Head is approximately 30 miles from Washington, DC, 25 miles from Alexandria, VA, and 60 miles from Fredericksburg, VA. Alternative work schedules may be considered. 

• Receive, process, and track electronic work orders related to the maintenance and repair of client facilities 
• Assign work orders to appropriate personnel and ensure that the work is completed correctly and on time 
• Coordinate with on-site staff, contractors, and vendors to complete work orders 
• Maintain accurate records of all work orders, including detailed information on the work performed, materials used, and costs incurred 
• Provide routine reports to the Facilities Manager on work order status, including any delays or issues that arise 
• Follow up with the Facilities Manager as needed to ensure an accurate understanding of a work order request if it needs to be clarified 
• Coordinate with maintenance personnel and the production controller to ensure work is completed in coordination with each facility's production and manufacturing schedules 
• Assist with other facilities management tasks as needed 

• High school diploma or equivalent 
• An Associate’s Degree in facilities maintenance, engineering, or a related field is preferred 
• 3 to 5 years of relevant maintenance and repair experience 
• Experience with work order management software preferred 
• Strong organizational and time management skills 
• Excellent communication and interpersonal skills 
• Ability to work independently and as part of a team 
• Strong attention to detail and accuracy 
• This position may require a pre-employment physical exam 
•  This position requires lifting objects weighing up to 50 and up to 100 pounds 
•  Work may be performed in areas where potentially harmful physical and chemical agents are present (e.g., fumes, dust, heat, ionizing, and non-ionizing radiation and chemicals). You may be required to participate in medical surveillance programs 
•  Stand, walk, push, pull, squat, bend, and reach during shifts  
•  Use carts, dollies, hand trucks, and other gear to move items around 
• Go up and down stairs (where applicable) 
• Must currently hold or be able to obtain a Department of Defense Secret-level security clearance; Must be a U.S. citizen as this position is not eligible for Limited Access Authorizations 

ERG offers competitive salaries and excellent benefits, including health and dental insurance, life insurance, long-term disability, educational benefits, FSAs, a generous 401k plan, profit sharing, an EAP, 11-20 paid vacation days per year, 10 paid holidays per year, 56 hours or more of sick leave (based on the state you work in) per year (pro-rated for part-time) and more. The salary range for all positions depends on the years and type of experience.

ERG is an equal opportunity employer and complies with all applicable EEOC and affirmative action regulations. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. As such, successful candidates must be committed to working with diverse and inclusive teams.

Please be aware, the only authentic corporate domain for ERG is https://www.erg.com.  ERG may, on occasion, screen applicants via telephone or video interviews via Skype, Teams, GoToMeeting, or another type of video platform. However, any candidate extended a job offer might be asked to meet in person with an ERG employee before providing confidential personal information associated with new employment.

If you’re a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access ERG’s online application process as a result of your disability. To request accommodation, please contact Human Resources via email at Resumes-Lex@erg.com or call (781) 674-7293.

As ERG is a friendly, flexible, inclusive environment and has clients who are committed to making the world a better place, ERGers are incredibly dedicated. We promote and recognize principles of fairness, equity, and social justice in the work we do, the partnerships we foster, and the culture we value both within and outside of our organization.