Technical Sales Rep

About Us:

Established in 1942, Eriez is a global leader in separation technologies. Our commitment to innovation has positioned us as a driving market force in several key technology areas including magnetic separation, flotation, metal detection and material handling equipment. Our 900+ employees are dedicated to providing trusted technical solutions to the mining, food, recycling, packaging, aggregate, and other process industries. Headquartered in Erie, Pennsylvania (USA), Eriez designs, manufactures and markets on six continents through 13 wholly-owned international subsidiaries and an extensive sales representative network.

About the Role:

We are looking for a Technical Sales Rep to join our energetic sales team. In this role, you will be supporting and enhancing the sales process by addressing customer needs and providing solutions over various product lines. With your established expertise across product lines in the Eriez Sales Department, you will collaborate with customers, sales representatives, engineering teams, and R&D departments. Your key responsibilities will include solving customer application problems, facilitating effective communication between parties, and contributing to the overall success of the sales process.

Responsibilities:

• Initiate the process of working with representatives and customers by phone, mail, e-mail and in person to solve application problems and handle inquiries
• Become the subject expert when recommending and pricing the appropriate equipment for the customer’s application
• Recommend solutions when working with Engineering and R&D personnel to solve application problems
• Create a travel schedule with field sales representatives to make sales calls and presentations to secure equipment orders on a regular basis
• Train customers and sales representatives on pricing and applications for all Eriez products
• Facilitate representative and customer visits, including coordinating lab tests. Create sales training sessions
• Make start-up and service calls
• Act as a liaison between customers and reps in the field and various Eriez (Headquarters) departments
• Be well-versed with the policies, products, pricing, etc., of all Eriez products
• Other similar and related duties as assigned by Manager

• Four-year Degree, Bachelor of Science, Business Management, Engineering or equivalent related experience.
• 3-5 years industry experience preferably industrial equipment in process and packaging industries.
• Comprehensive knowledge of Eriez’ product lines, including technical specifications, applications and benefits.
• Advanced problem-solving skills to diagnose and resolve complex customer application issues and provide tailored solutions.
• Ability to work with people at customer, representative and inside levels with little supervision.
• Excellent verbal and written communication skills to effectively convey technical information and negotiate with clients.
• High level of technical skill to demonstrate product capabilities, conduct presentations, and respond to technical inquiries.
• Must be willing to travel (approximately 25 - 30%) as necessary. 

• 401(k)
• Employer 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Eriez is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race/ethnicity, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.