Sales Analytics & Operations Analyst - job 1 of 2

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Position Overview: The Sales Analytics and Operations Analyst will be responsible for leveraging data analysis and operational insights to improve the sales function’s performance, efficiency, and overall effectiveness. This role will involve working closely with the sales team to provide actionable insights, track key performance metrics, manage sales operations processes, and optimize sales strategies through data-driven recommendations. The employee in this role will collaborate closely with the Commercial and Operational Leadership team to develop the overall strategy and planning of goals and KPI’s for the sales roles. 

Key Responsibilities:

1. Sales Data Analysis:
   • Analyze sales data to identify trends, patterns, and opportunities for growth.
   • Develop and maintain sales dashboards, reports, and performance metrics.
   • Perform ad-hoc analysis on sales performance, customer behaviors, and market dynamics.
   • Provide regular insights on sales KPIs, pipeline health, conversion rates, and customer segmentation.
   • Communicate the monthly sales results and progress YTD on US Food Divisional commercial updates. 
2. Sales Operations Management:
   • Support the design and implementation of sales processes and workflows to ensure operational efficiency.
   • Monitor and manage the sales forecasting process to ensure accurate predictions and resource allocation.
   • Work with CRM and other sales tools to maintain data integrity and improve system functionality.
   • Assist in the creation and management of sales quotas, compensation plans, and territory alignments.
3. Sales Strategy Optimization:
   • Partner with the sales leadership team to develop and execute strategies for improving sales productivity and revenue generation.
   • Identify areas where sales can be optimized, focusing on process improvements and operational efficiencies.
   • Provide recommendations on sales tactics, pricing strategies, and promotional campaigns based on data insights.
4. Collaboration & Stakeholder Management:
   • Collaborate with sales, marketing, finance, and other departments to align on goals, performance indicators, and business priorities.
   • Prepare and deliver presentations to senior management and key stakeholders regarding sales performance and actionable insights.
   • Work closely with the sales team to understand their needs and provide analytical support.
5. Sales Reporting & Forecasting:
   • Prepare periodic sales reports to track performance against goals, highlight variances, and offer corrective actions.
   • Support in the development of accurate sales forecasts based on historical data, market trends, and current pipeline.
   • Use statistical techniques and predictive models to forecast sales trends and potential market opportunities.
6. Process Improvement & Automation:
   • Identify opportunities to automate repetitive tasks and streamline sales processes through technology and software tools.
   • Recommend best practices and innovations to enhance the efficiency of sales operations.
   • Monitor sales data to uncover issues and proactively propose solutions for improvements.

Qualifications & Skills:

• Bachelor’s degree in Business, Marketing, Data Analytics, or a related field.
• Proven experience in sales analytics, business analysis, or sales operations.
• Strong proficiency in data analysis and reporting tools (e.g., Excel, Tableau, Power BI, Salesforce, etc.).
• Solid understanding of CRM systems and sales automation tools.
• Ability to interpret complex data and transform it into actionable insights.
• Strong business acumen with a focus on sales and operations performance.
• Excellent communication skills and the ability to collaborate across teams.
• Analytical mindset, problem-solving skills, and attention to detail.
• Knowledge of statistical analysis, forecasting models, and key sales metrics.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Preferred:

• Experience with advanced analytics or predictive modeling techniques.
• Familiarity with sales compensation structures and quota setting.
• Previous experience in a B2B or B2C sales environment.

Working Conditions:

• Full-time, with potential for flexible hours or remote work.
• Ideal candidate will live within 50 miles to one of our US Food primary labs:  Madison, WI or Des Moines, IA or Lancaster, PA
• Occasional travel may be required for meetings, training, or client interactions.

Position is Full-Time, Monday-Friday, 8:00 a.m.-5:00 p.m., with additional hours, as needed.  Candidates living in a commutable distance to Lancaster, PA are encouraged to apply. 

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins USA Food Testing is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.