Staff Software Engineer - Back End - MarTech

Favor’s mission is ‘Anything Delivered’. Our engineers make high-touch logistics happen. The Favor technology platform is the engine behind the business enabling millions of Favors. Our technology efficiently manages the real-time assignment of Runners to Favors, facilitates communication between customers, Runners, and support, keeps thousands of customer and Runner mobile applications in sync, and more. 

Do you get a thrill when you impact hundreds of thousands of users? Do you want to work for a purpose and value-driven company in a high-growth environment? Our engineers create the tools and applications necessary to connect our customers, Runners, merchants, and support teams. As a Staff Software Engineer at Favor you will be responsible for all phases of development, testing, and deployment of our web applications, back-end services, databases, and data warehouse. You will work closely with our product and operations teams to understand customer needs, build simple solutions to complex problems, and deliver delightful experiences to all our users. 

At Favor, we are committed to building a world-class team that shares a passion for modern, clean code and products that make a difference. We need engineers like you to help us achieve our mission of ‘Anything Delivered’.

• Design and build solutions across multiple teams to drive automation, improve data collection and data accuracy, and enhance the overall efficiency of marketing operations and marketing strategies.
• Implement accurate tracking and attribution models that tie marketing efforts to revenue outcomes and optimize for growth across acquisition channels.
• Drive engineering excellence by leading documentation efforts, establishing technology standards, and providing training to enhance technical proficiency across the team and organization.
• Collaborate with Product Management and other stakeholders to design, develop, and deploy high-availability, highly-performant backend systems.
• Explain complex technical concepts to both technical and non-technical stakeholders, driving alignment on project goals and objectives.
• Communicate individual and project-level development statuses, issues, risks, and concerns to technical leadership and management. 
• Independently build, diagnose, and fix high-complexity technical issues. 

• 8+ years of experience in software engineering, experience in a high-growth startup a plus. 
• Strong knowledge of the MarTech landscape, with experience in tools like Twilio Segment, Snowflake, Branch, Braze, or similar platforms.
• Ability to lead larger initiatives working with the product, design, and engineering teams. 
• Advanced understanding of software design patterns to write clean, well-structured, idiomatic code leveraging the full power of a language. 
• Strong grasp of data modeling, analytics pipelines, and event-driven architectures relevant to customer data platforms (CDPs), attribution, and personalization.
• Strong understanding of test automation techniques. 
• Ability to gather and define software requirements considering multiple patterns and strategies to build efficient solutions. 
• Expertise in debugging, performance tuning, and observability to diagnose complex system issues.
• Experience designing and optimizing RESTful APIs, API versioning strategies, and security best practices for data-driven applications.
• Communicates difficult technical concepts in precise, concise, and unambiguous terms across engineering and business teams
• Knowledge of database design, indexing, and query optimization, particularly for marketing data and customer analytics.
• Knowledge of how different parts of a system architecture will work together and can diagnose issues within the system.
• Have experience or familiarity with one or more of the following technologies: Kotlin, Java, PHP, Scala, MySQL, Postgres, Kafka, Docker, Kubernetes, Terraform, AWS, Elasticsearch, JUnit, Jenkins

• Appreciate simple design. 
• Love to write clean, well-tested code - test first, or TDD approaches a plus. 
• Have experience or familiarity with one or more of the following technologies: Kotlin, Java, PHP, Scala, MySQL, Postgres, Kafka, Docker, Kubernetes, Terraform, AWS, Elasticsearch, JUnit, Jenkins
• Enjoy working with other engineers in a collaborative and iterative environment. 
• Value continuous learning and seek opportunities to refine processes, improve tooling, and level up team skills.
• Communicate well with technical and non-technical stakeholders.
• Act as a mentor and coach, fostering technical growth through pair programming, code reviews, and knowledge sharing. 
• Advocate for strong engineering culture, encouraging collaboration, curiosity, and a growth mindset.

Life at Favor

Where you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. 

Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts! 

Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.

Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.

Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!

In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.