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Technical Sales & Product Strategist

You will play a key role in both driving the development of our products and helping customers understand how our solutions meet their needs. You’ll be responsible for defining product direction, working with engineering to bring it to life, and actively engaging with partners, prospects and customers to ensure they understand the technical value of what we offer. This role requires a blend of technical acumen, strategic thinking, and exceptional communication skills, as you’ll be working cross-functionally and directly with partners, prospects and customers.

Key Responsibilities:

• Drive Product Strategy & Development: Define and prioritize the product roadmap by gathering insights from customers, partners, sales, and market trends. Work closely with the engineering team to translate these needs into actionable product features and ensure the development of high-quality, market-leading solutions.

• Provide Technical Leadership in Sales: Partner with the resellers and partner sales teams to understand customer pain points and demonstrate how our products solve their problems. Lead technical discussions, product demos, and workshops to communicate complex technical concepts in a simple and impactful way.

• Ensure Seamless Customer Integration: Work with partners, prospects and existing customers to provide pre-sales technical support and guidance, helping them understand the full potential of our product and ensuring smooth onboarding.

• Act as the Voice of the Customer and Partner: Collect and prioritize feedback from customers and sales teams to influence future product features and improvements. Collaborate with customer success and support teams to identify and resolve any product issues.

• Create Technical Content & Documentation: Develop technical documentation, user guides, and case studies to support sales efforts and help customers get the most out of the product.

• Measure Success: Track product performance through analytics and customer feedback, identifying opportunities for enhancements or new product initiatives that align with market needs.

•. Bachelor’s degree in Computer Science, Engineering, Business, or a related field.

• 3-5 years of experience in a product management role with technical components, or a sales engineering role with product management experience.

• Strong technical background with the ability to communicate complex concepts to both technical and non-technical stakeholders.

• Proven ability to work cross-functionally with engineering, marketing, sales, and customer success teams.

• Experience conducting product demos, responding to RFPs, and managing customer relationships.

• Strong analytical and problem-solving skills, with a customer-centric mindset.

• Excellent communication, presentation, and interpersonal skills.

Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.

Restricted Stock Units (RSUs): We issue RSUs to contributors, offering you a stake in the company's success and aligning your interests with our long-term growth.

Career Advancement Opportunities: We provide clear career progression pathways and support your development to help you reach your full potential.

Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

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Full-time, remote
DATE POSTED
January 30, 2025

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