Sr. Sales Operations Analyst

About Fluence: Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.

Key Responsibilities

Sales Data & Analytics: Analyze sales data, develop key performance indicators (KPIs), and create dashboards to track trends, identify opportunities, and drive continuous improvement.

Process Optimization & Automation: Identify opportunities to automate tasks, improve workflows, and enhance sales process efficiency. Support sales forecasting, pipeline analysis, and performance reporting.

CRM Management: Maintain and optimize CRM systems to ensure accurate and up-to-date sales records.

Sales Process & Compliance: Document, monitor, and refine sales processes to ensure they function as intended. Support compliance with ISO9001 and other relevant certifications.

Training & Enablement: Assist in onboarding and training for sales teams in EMEA, helping identify skill gaps and developing resources to support growth.

Sales Operations Support: Act as a key point of contact for sales operations-related topics, providing guidance on processes, tools, and documentation.

 Fluence Core Values & How This Role Aligns

LEADING

Act as a trusted advisor to the EMEA sales team and leadership, ensuring our sales operations are cutting-edge and effective.

AGILE

Adapt quickly to market changes and emerging opportunities, continuously improving our processes with curiosity and innovation.

RESPONSIBLE

Ensure that sales operations align with Fluence’s stakeholders, including Supply Chain, Product, Finance, and Business Transformation, while keeping customer value at the center of all initiatives.

FUN

Contribute to a collaborative, high-trust team culture where we are excited to solve one of the world’s most pressing challenges—clean energy transformation.

Required Skills & Qualifications

Bachelor's degree (or equivalent experience) in business, economics, data analytics, sales, marketing, or a related field.

Minimum 3 years of experience in sales operations, analytics, or a related field—preferably in the energy or technology industry (experience in energy storage is a plus).

Experience with analytical and data visualization tools, such as Salesforce, Incorta, Power BI, or similar platforms. Strong proficiency in Microsoft Office (Excel, PowerPoint, Word).

Excellent communication and problem-solving skills with a keen eye for detail.

Ability to thrive in a hybrid work environment and collaborate effectively with diverse teams.

Strong commercial acumen with experience in sales forecasting and reporting.

Fluency in English is required; proficiency in additional languages is a plus.

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.