Strategic Account Manager

To reinvent an industry, you have to build the best team. Join Formlabs if you want to join us in our mission to build the tools that make it possible for anyone to bring their ideas to life. 

Formlabs is looking for highly motivated individuals to join us as we build an amazing sales team and bring groundbreaking professional 3D printers to every designer, engineer, factory floor and medical institution, throughout the world! Companies like Google, Tesla, Gillette, and New Balance rely on the products and services that Formlabs provides, and the list is always growing. Join the exciting 3D printing industry where the possibilities are endless, innovation is at the core of what we do, and we strive to solve unique customer challenges. 

For our next phase of growth, we are focused on building an exceptional go-to-market team, starting with our Direct Sales team. This team is goal-driven and tech-savvy - they’re excited about working with prospective customers, creating and utilizing outreach strategies, and identifying and closing sales opportunities. If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Strategic Account Manager in Milwaukee!  

In this role you will:

• Understand customer demand to effectively sell cutting-edge additive manufacturing technology using a solution-oriented approach
• Proactively expand Formlabs product adoption at strategic account
• Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
• Execute proven sales plays to show value to the customer and expand overall usage and adoption
• Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
• Represent Formlabs at trade shows and onsite customer events
• Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

About You:

• Bachelor's degree or equivalent in a STEM-related field
• 3-5 years full-time work experience
• Naturally curious and passionate about a wide variety of topics, especially technology
• A relationship builder who is customer focused and results-oriented
• Able to work independently but enjoy and thrive in a team environment
• Able to effectively communicate with customers via phone, video & email
• Have the ability to handle rejection, learn, and adapt

What do we offer?

• Competitive salary and sales bonus system
• Ownership in a cutting edge tech company
• Extensive, continuous sales and technical training 
• Industry leading products that you can stand behind
• Fast paced and meaningful work
• A unique and exciting office environment 
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Healthy on-site lunches, snacks, beverages, & treats
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

Our interview process: 

• Intro Conversations - we get to know you, you get to know us!
• Initial Screen with Recruiter [45m]
• Hiring Manager interview [45m]
• On-site Interview (virtual, if not local to Milwaukee) - we'll test your skills & experience, and give you a chance to see what a day in the life could look like!
• Role Play scenario [45m]
• Behavioral interview [45m]
• Office tour [30m]
• Stakeholder Interview
• Final alignment with our Chief Revenue Officer [30m]

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Even if you don't check every box, but see yourself contributing, please apply.  Help us build an inclusive community that will change the face of 3D printing.