Shipping Coordinator

Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining.

Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best!

We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community.

We are hiring a Shipping Coordinator to join our Domestic Shipping team at our Winchester, VA warehouse.  Working hours are Monday-Friday 8am-4:30pm.

The Shipping Coordinator is responsible for the cost and time-in-transit determination and assignment of domestic carriers for daily order shipments. 

Essential duties include-

• Route daily domestic freight according to TMS Rate Shop Tool ensuring that TNT is met at least cost to the company.
• Route Collect/Third Party freight according to customers routing instructions per shipment.
• Coordinate distributor and consumer product routing using customer’s on-line EDI portals and update WMS system accordingly as freight ships.
• Review and update routing guidelines for exceptions to TMS least cost carrier selection.
• Confirm accurate shipping window and when product needs to arrive to dispatch accordingly
• Partner with Operations to be sure all freight is handed off with "Ready by Date" being the main focus
• Work within the WMS system rating queue prioritizing and confirming all shipments are invoiced within the assigned customer shipping windows
• Process small package shipments UPS through World Ship and and/or Fed Ex as needed
• Dispatch and coordinate with available freight vendors’ full truck load freight as needed and follow-ups to ensure that final customer expectations are met.
• Identify and suggest to management improved cost efficiencies.

• High school diploma or general education degree (GED).
• Prior experience in a shipping/logistics or similar environment preferred. 
• Microsoft Office literate and capable of learning other computer skills. 
• Ability to operate office equipment, phone system and company software. 
• Must be proficient in MS word, Excel, and Outlook software programs.
• Must possess high level analytical and organizational skills.
• Excellent verbal and written communication skills required.
• Excellent time-management
• Ability to sit for long periods of time. 
• Ability to work under stress, with interruptions and tight deadlines.

Fortessa Tableware Solutions, LLC offers excellent competitive compensation and a robust benefits package that includes:

• Medical, dental, and vision 
• 401(k) plan with a company match
• Short-term and long-term disability – 100% paid by the company
• Vacation/Paid Time Off, starting with 4 weeks per year
• Paid company holidays
• Annual wellness stipend
• Employee purchase discount

All your information will be kept confidential according to EEO guidelines.

We look forward to hearing from you!