TVP - Order Processing Assistant

About Frontier

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. In three years, we’ve never lost a client.

About the client (TVP NYC)
TVP NYC was founded in 2012 by Jason Sochol and Omri Bokjo with a mission to support non-profit organizations through merchandise, branding, and e-commerce solutions. TVP has played a pivotal role in the launch of hundreds of successful businesses, from startups to established enterprises, providing services such as merchandise sourcing, operations & fulfillment, agency services, and e-commerce technology. TVP specializes in filling gaps in the supply chain, making them the missing link in their clients’ success stories.

Role Overview

We are seeking a dedicated Order Processing Assistant to join our production team on a full-time, permanent basis. The Order Processing Assistant will focus on order management and processing, vendor communications, and purchase order submissions. The ideal candidate will possess strong numerical skills and proficiency in spreadsheet creation, contributing to the efficiency and accuracy of our operations.

We’re looking for someone who is adaptable, proactive, and ready to tackle challenges in a fast-moving environment. As TVP grows, so will your opportunities. This role offers the chance to take ownership of key processes while receiving the support and guidance needed to make a meaningful impact.

Key Responsibilities

• Oversee the end-to-end process of order fulfillment, including the procurement of blank merchandise, ensuring timely and accurate delivery to meet client specifications.
• Communicate with vendors to confirm pricing, negotiate terms, and maintain strong working relationships to facilitate smooth operations.
• Prepare and submit purchase orders, ensuring all details are accurate and align with company standards and client requirements.
• Utilize spreadsheet software to track orders, manage inventory levels, and analyze operational data to inform decision-making.
• Work closely with the customer service and operations teams to ensure seamless order fulfillment and address any logistical challenges.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• 1-3 years of experience in operations, logistics, or order processing, preferably within the apparel or merchandise industry.
• Strong skills in Google Sheets and Microsoft Excel for data tracking and analysis.
• Excellent written and verbal communication abilities, with a focus on clarity and professionalism in vendor and team interactions.
• Exceptional attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Proactive approach to identifying issues and implementing solutions to enhance operational efficiency.
• Comfortable working in a fast-paced, dynamic environment, and open to learning new systems and processes.

Compensation and Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and growth within the company.
• Collaborative and supportive work environment.