Business Development Manager (Dutch & French) - job 1 of 2

About Fresha

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.

Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. 

The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Role Overview

Due to our exciting growth in Belgium, we are seeking an exceptional Business Development Manager to join our global team.

Reporting to the General Manager and working closely with the Commercial team and potential partners, you’ll focus 100% on driving new business development.

This is a fantastic opportunity for someone who thrives in a fast-paced, dynamic environment, values autonomy, and is eager to make a significant impact.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.

• KPIs: Consistently achieve sales targets.
• Outreach: Reach out to key decision-makers via phone, email, and social touches to bring in new business (with occasional in-person meetings as appropriate).
• Selling: Present, promote, and sell Fresha’s products and services through product demos to prospective and existing partners.
• Sales Cycle: Manage the entire sales process from prospecting to closing.
• Partnering: Perform cost-benefit and needs analysis to align Fresha’s solutions with partner objectives.
• Collaboration: Work closely with other departments to ensure a seamless partner experience.
• Market Trends: Provide feedback on industry trends to enhance our offerings.
• Leads: Engage 100% of qualified inbound leads promptly and document outcomes in the CRM.
• Business Partnering: Serve as the lead point of contact for partners on all commercial activities.

• Experience: Minimum 2 years of B2B sales experience with a proven track record of success.
• Languages: Fluent in French, Dutch, and English.
• Industry Knowledge: Experience in SaaS, online marketplaces, or payment platforms is highly desirable.
• Relationship Building: A true hunter and relationship builder.
• Organised: Ability to multitask, prioritise, and manage time effectively.
• Curiosity: Naturally curious with a strong desire for continuous growth and development.

• Added Bonus: Experience within the beauty and wellness industry.

• Screening Call: Video call with a member of the Talent Team (30 minutes).
• Skills & Experience Discussion: Video call with the General Manager (45 minutes).
• Presentation: In-person interview with the Chief Commercial Officer and General Manager (75 minutes).

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.