QA Analyst

About the Role:  

We are seeking a QA Analyst to join our growing Engineering team. This individual will help drive and execute Quality Assurance processes for new content and features on all Health-E Commerce sites, FSAstore.com, HSAstore.com, and WellDeservedHealth.com, working closely with the Developers and Site Merchandising teams. This role will serve as an integral part of the team and requires a strong candidate who’s detail oriented, energetic, a multi-tasker and will thrive in a fast-paced environment.

Specific responsibilities:

• Be a key player in the QA and user acceptance testing efforts for all projects
• Develop and document test plans and test cases for all feature development
• Manage and work on production defects fixes and site regression
• Execute compatibility tests against different browsers for new and existing functionality
• Identify, document and track application defects within the release process
• Reproduce and analyze customer service and support tickets
• Work collaboratively with developers in an agile release environment
• Daily collaboration with offshore and on-site team on day-to-day QA operational support
• Partner with merchandising, web operations, site content, and development teams to facilitate ad-hoc QA and support on specialty projects

What you’ll need:

• A minimum of 4 years of hands on QA experience
• Experience in an ecommerce environment a plus
• Bachelor’s degree or equivalent work experience in: Computer Science or a related field
• Salesforce Commerce Cloud (SFCC) or equivalent Ecommerce platform is a plus
• Basic coding knowledge (HTML, CSS) is preferred
• Experience with writing Frontend and Backend test cases for both manual and automated tests
• Ability to work independently and as part of a team
• Follow-through with assignments, tasks and commitments
• Strong analytical, communication skills, and Interpersonal skills with the ability to interact with various internal teams and external partners
• Organized, diligent, detail-oriented, and a self-motivated professional focused on solutions
• Technologically savvy with the ability to multitask in a fast-paced environment

Nice to have:

• API testing using Postman tool or similar
• Knowledge of automation frameworks (Playwright, Selenium, or Webdriver.Io)
• Experience with JavaScript or TypeScript

Compensation, Benefits, & Additional Details:

At Health-E Commerce, our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.  Final compensation is evaluated on various factors which include but aren’t limited to experience, skills, internal equity among peers, and geographic location. 

• Compensation: $80,000 - $100,000
• Discretionary Annual Bonus Eligibility: Up to %10
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours