Manual D365 FSCM QA Engineer

At Sana Commerce, we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.

It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors, and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career.

We are seeking a skilled and adaptable QA Tester with experience in Dynamics 365 Finance & Supply Chain Management (FSCM) (AX experience is a plus) and Dynamics 365 Business Central to join our team. This role primarily focuses on testing and validating customizations for D365 FSCM systems, with additional responsibilities for D365 Business Central testing (20-30% of workload).

The QA Tester will also play a key role in supporting live customers, assisting with technical questions, troubleshooting issues, and guiding configuration setup requests. While expertise in D365 FSCM is prioritized, training on D365 BC will be provided if necessary.

What you'll get:

• The opportunity to make an impact at a fast-growing SaaS scale-up; 
• Up to 3 weeks “work from anywhere” per year; 
• A global and customized onboarding program (9,1/10 rated by previous hires); 
• Remote working environment. (With a great office in Medellin you can always visit)

Who we are:

• Champions of Our League. "We deliver lasting success, balancing quick wins and long-term value."
  We take pride in our unique product and extensive B2B knowledge and continuously strive to improve. No matter our role, we bring value every day, helping our customers and partners succeed.
• Supercharge Our Customers. "We’re revolutionizing B2B commerce together, helping our customers to lead and succeed."
  Our customers are at the heart of everything we do. We go beyond solutions, providing the tools and support they need to grow.
• Determined to Grow. "We embrace challenges, growing and raising the bar for ourselves and our industry."
  We take on challenges, seek feedback, and keep learning. Every setback is a chance to improve and move forward.
• Bold Together. "We dare to be bold because we have each other’s back."
  We collaborate across teams and time zones, challenge the status quo, and support each other to achieve the best outcomes.

What you'll be doing:

• Testing Customizations: Validate and ensure the quality of customized features designed to meet specific client requirements for D365 FSCM and D365 BC systems.
• Customer Support: Assist customers by addressing technical questions, resolving functional issues, and supporting configuration setup requests, both during project implementation and post-launch support.
• Product Expertise: Develop an in-depth understanding of Sana Commerce’s product, and stay updated on systems functionalities.
• Collaboration: Work closely with developers, project managers, and clients to identify testing requirements, troubleshoot issues, and ensure solutions meet expectations.
• Documentation: Create and maintain comprehensive testing and support documentation for customizations and client-specific scenarios.
• Learning & Adaptability: Be open to learning D365 BC if prior experience is limited.
• Continuous Improvement: Contribute to refining testing processes and providing feedback to improve customer support and product implementation.

What you'll bring:

• 2+ years of experience as a QA Tester in Dynamics 365 Finance & Supply Chain Management (FSCM) (AX experience is a plus).
• Hands-on experience in testing and validating D365 FSCM customizations.
• Strong analytical skills to identify defects and ensure high-quality releases.
• Flexibility and adaptability to meet diverse customer and company needs.
• Good communication skills to effectively collaborate with cross-functional teams and clients.
• Self-motivated and capable of working independently or within a team.
• Intermediate English level required.

Job descriptions can be tough to interpret. Even if you may not tick all the boxes, please explain your motivation for the role of QA in a cover letter. We strongly encourage you to apply if you still feel like you are a great match for this role. Apply now!

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