Clinic Coordinator - Physical Therapist

Engage Senior Therapy is seeking a experienced and passionate Physical Therapist for a role as Clinic Coordinator in Acton, MA!

About the Role

As Clinic Coordinator, you will lead day-to-day operations of up to two clinics, ensuring each clinics’ growth, profitability, and high-quality care delivery. You’ll mentor a clinical team while managing your own patient caseload.

Responsibilities include:
Patient Care

• Provide one-on-one physical therapy sessions
• Develop individualized care plans and treat patients through all therapy phases, using evidence-based approaches to restore optimal function.
• Complete daily patient care, progress, and discharge notes.
• Attend weekly case management meetings with the care team and communicate continuously with referring physicians and referral sources.
• Ensure documentation, clinical logs, and checklists follow Engage’s policies and procedures.
• Handle patient, family member, or DPOA questions, concerns, or complaints, collaborating with internal leadership to resolve any issues.

Staff Management

• Lead and supervise clinical staff (PTs, PTAs, OTs, OTAs, SLPs), ensuring high performance and a supportive work environment.
• Create and lead annual staff performance reviews, providing ongoing feedback and mentorship.
• Participate in hiring, training, and onboarding of clinical team members
• Prepare and lead staff meetings, addressing any team issues.
• Serve as a mentor or clinical instructor through Engage’s New Grad Mentorship and Student Affiliation Programs.

Clinic Management

• Manage clinic schedules and ensure appropriate patient appointments in coordination with the Director of Quality Assurance.
• Prepare and submit weekly reports on KPIs, including visit rates, cancellations, and other metrics.
• Oversee the maintenance and cleanliness of the facility.
• Develop ideas for new program initiatives and assist with their implementation.
• Address any incidents involving patients, visitors, or staff, and ensure compliance with Medicare, state, and federal regulations.

Why Engage?

At Engage, we foster a humble, supportive, team-based culture focused on work-life balance and professional growth. We offer:

• 401(k) with a match
• 4 weeks of accumulated time off
• 6 paid holidays 
• Bonus Incentive Plan
• Competitive compensation and benefits package
• Continuing Education Reimbursement of up to $1000 annually
• Medbridge subscription for unlimited online CEUs
• Medical, Dental, and Vision Insurance
• Short- and Long-Term Disability Insurance
• Flexible work schedule

About You:

• 2+ years as a physical therapist in a senior therapy setting
• Previous leadership experience
• Excellent patient care and communication skills
• Ability to multitask and provide an exceptional patient experience
• Passion for patient outcomes and the ability to motivate a team
• Knowledge of clinic KPIs, reporting, and analysis
• Proficiency in Google Docs, Sheets, and/or Microsoft Word, Excel
• Graduate of an accredited physical therapy program
• Active or pending MA state license to practice physical therapy