Progam Operations Assistant

About FYXER:

At FYXER, we specialise in providing exceptional executive support and strategic solutions for high-performing individuals and businesses. We take pride in our ability to streamline workflows, anticipate needs, and ensure the seamless delivery of high-quality services. Our mission is to deliver ‘WOW’ through efficiency, reliability, and proactive client care, and we empower our team to operate at their very best.

We are looking for a dynamic, highly organised Marketing Specialist to join our team. This role offers the opportunity to develop into a permanent position and grow within the marketing function as your experience and responsibilities evolve.

Role Overview:

Our client is a creative training company that inspires change in knowledge, skills, behaviour, and mindset. They see the future as an opportunity for positive transformation and strive to be progressive and pioneering in all they do. With a focus on collaboration and innovation, they empower teams to perform at their best in an agile, dynamic environment.

As a Program Ops Assistant, you will be working closely with senior executives and leadership teams to manage day-to-day operations and key program initiatives. You will also be responsible for executing strategic programs that enhance training impact, optimise efficiency, and strengthen stakeholder relationships.

You will play a crucial role in program execution, coordination, and project management, ensuring seamless delivery while maintaining the highest quality standards. This is an excellent opportunity for someone with an entrepreneurial mindset who thrives on taking ownership and is passionate about training, program management, and data-driven strategies.

What We Expect from You as a Program Ops Assistant:

Program Execution & Coordination:

• Lead program execution across EMEA, ensuring seamless coordination and delivery.
• Keep the program on track by ensuring all planning is done correctly and logistics are well managed.
• Ensure consistency and alignment across all program initiatives.

Client & Stakeholder Management:

• Build and maintain strong relationships with clients, serving as a key point of contact.
• Act as the primary liaison for agency partners, driving efficient collaboration and streamlined workflows.
• Provide regular updates to stakeholders, ensuring transparency and alignment.

Project Management:

• Collaborate with internal teams to ensure projects are delivered on time and meet quality standards.
• Set up, run, and monitor projects, including supporting workshops and planning meetings.
• Identify new opportunities and ensure impactful execution and long-term success.

Performance Tracking & Reporting:

• Monitor program impact, identify areas for improvement, and drive strategic decisions.
• Run reports on program metrics and key performance indicators (KPIs).
• Ensure quality assurance of all program deliverables.

Who you are:

• You have relevant experience in a similar program management, coordination, or account team role.
• You have a degree or equivalent experience in program management, business operations, training coordination, or stakeholder relationship management.
• You are an excellent communicator who can provide clear updates and build strong relationships with stakeholders.
•  You are highly organised, ensuring smooth planning, execution, and logistics management.
• You have a strong analytical mindset, able to gather insights, interpret data, and drive informed decision-making.
• A thinker - You enjoy researching, ideating, pausing, reflecting and always challenging the why.
• An opportunity seeker - You are proactive, curious, and always looking for new ways and opportunities.
• A problem solver - You are solution-oriented and see problems as an opportunity to solve rather than an obstacle.
• An owner - You donʼt wait for people to tell you, you are open to feedback, you learn and you adapt.
• A planner - You plan, and you know that plans might change and when they do (because they will), you adapt, you prioritise and you carry on.
• A communicator - You tell stories, you bring people with you ALL the time, you share your expertise, and help people grow.
• A team player - You build relationships with everyone, you always help whatever is needed and you lean on your fellow QMers when you need it too.

Why Join FYXER?

• Freelance Flexibility: Work remotely with flexible hours that fit your schedule while being part of a supportive and dynamic team.
• Career Growth: This role offers clear pathways to grow into a permanent position or move into a more senior role, such as Chief of Staff.
• Variety & Impact: You'll work on a range of high-level tasks for top executives, making a real difference in their day-to-day and long-term success.
• Learning Opportunities: Access ongoing training and development to enhance your skills, including training in the latest AI tools and technology, and take your career to the next level.

So how does it actually work?

At FYXER, we offer a unique and flexible working model tailored to freelancers looking for diverse experiences. You might start with a single 60-hour-per-month client, delivering elite support. As you grow, you’ll have the opportunity to take on additional clients, expanding your skill set and gaining exposure to industries like tech, finance, and cutting-edge start-ups. If both you and one of your clients end up being a great fit, there's potential for your role to evolve into a permanent position with fantastic benefits

How to Apply

If you’re a proactive, detail-oriented, tech-savvy, exceptional Program professional with AI competence looking for a freelance role with the potential for future development, we’d love to hear from you. Apply now to join the FYXER team and take the first step toward a career of flexibility and hyper-development.

Benefits

• Competitive hourly rate whilst working with FYXER
• Competitive salary if you go permanent

Diversity & Inclusion:

FYXER is dedicated to creating a diverse and inclusive environment. We welcome applicants from all backgrounds and strive to ensure everyone is treated with dignity and respect. We believe in promoting diversity of thought and encourage you to share any relevant information to help us measure diversity within our recruitment process. Participation is voluntary and confidential.