Growth Operations Associate

About Us  
Genesis Orthopedics & Sports Medicine is a premier provider of high-quality orthopedic care and sports medicine services. Our mission is to deliver innovative, compassionate, and cutting-edge treatments that help patients recover, perform, and thrive. We are committed to making top-tier orthopedic care accessible to all, challenging the status quo with bold innovation and patient-centered solutions. 

Job Description 

Genesis Orthopedics & Sports Medicine is seeking a highly motivated and detail-oriented Growth Operations Associate to support our expanding operations and drive growth initiatives across our organization. This position is ideal for a dynamic individual who thrives in a fast-paced environment and is passionate about improving processes, supporting business development efforts, and contributing to our mission of providing high-quality orthopedic care to all. 

Key Responsibilities: 

Operational Support: 

1. Streamline workflows and support cross-departmental coordination to optimize operational efficiency. 

2. Oversee and maintain internal systems (e.g., EPIC, CRM platforms) to track leads, referrals, and growth initiatives. 

3. Assist in the development and documentation of operational processes and best practices. 

Business Development: 

1. Collaborate with leadership to identify opportunities for market expansion and revenue growth. 

2. Conduct research and analyze data to support strategic planning and decision-making. 

3. Monitor performance metrics, generate reports, and present findings to the team. 

Marketing & Outreach: 

1. Partner with the marketing team to create and implement campaigns for new patient acquisition. 

2. Maintain relationships with referral sources, partners, and stakeholders to support growth objectives. 

3. Track and analyze the performance of outreach efforts and propose adjustments as needed. 

Project Management: 

1. Manage growth-related projects from inception to completion, ensuring deadlines and goals are met. 

2. Communicate progress and challenges to relevant stakeholders regularly. 

Administrative Duties: 

1. Schedule and coordinate meetings, events, and follow-ups with key stakeholders. 

2. Support other growth-related activities and ad-hoc tasks as needed. 

Qualifications: 

• Education: Bachelor’s degree in business, healthcare administration, operations, or a related field. 

• Experience: 

• At least 2 years of experience in operations, business development, or a similar role. 

• Healthcare or medical industry experience is a strong plus. 

Skills: 

• Proficiency in CRM systems, spreadsheets (Excel/Google Sheets), and data analysis tools. 

• Exceptional communication and interpersonal skills. 

• Strong organizational and multitasking abilities. 

• Analytical mindset with a focus on problem-solving and process improvement. 

• Ability to work both independently and collaboratively in a dynamic environment. 

• Preferred: Knowledge of Lean Six Sigma or other process improvement methodologies. 

Why Join Genesis Orthopedics & Sports Medicine? 

At Genesis Orthopedics & Sports Medicine, we believe high-quality orthopedic care should be accessible to all—not just those who can afford it. After 17 years of conventional practice, we took a step back, challenged the status quo, and reimagined healthcare delivery. Over four years, through hundreds of hours of research, global case studies, and bold innovation, we developed a new model that maintains our reputation for exceptional care while making our services more ethical and affordable. 

Why Choose Genesis? 

• Supportive Team – Be part of a compassionate and professional healthcare team that values collaboration. 

• Competitive Compensation – Enjoy a strong base salary with opportunities for performance-based bonuses. 

• Career Growth – Access pathways for professional development and advancement within our innovative practice. 

• Meaningful Impact – Help us revolutionize healthcare by making top-tier orthopedic care accessible to everyone. 

Apply today and be part of something truly transformative at Genesis Orthopedics & Sports Medicine.