HME Specialist

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

The HME Specialist will serve as a critical member of our team, providing support in the intake process, product selection, and patient education for home medical equipment (HME) needs, with a specialized focus on respiratory care. This role ensures that all patients receive exceptional service and compliant, patient-centered care. HME Specialists will Coordinate with referral sources to collect and verify patient information, insurance, and medical documentation.

Assess patient needs through medical documentation, verbal consultations, and physician orders, particularly focusing on respiratory care equipment. Ensure compliance with all federal, state, and payer-specific guidelines during intake.

Recommend appropriate HME solutions, such as oxygen concentrators, CPAP/BiPAP machines, nebulizers, and related accessories.

Must have strong experience with each method of respiratory care.

Maintain detailed and accurate records of patient interactions, equipment provided, and education delivered.

Support efforts to ensure adherence to the Anti-Kickback Statute, Stark Law, and patient choice principles.

Act as a liaison between patients, clinicians, and payers to ensure seamless communication and service delivery.

Provide feedback to leadership about process improvements and product recommendations.

Perform basic troubleshooting for respiratory devices and escalate complex issues to technicians or manufacturers.

Stay updated on the latest respiratory care products and industry best practices.

Collaborate with the HME Supervisor and warehouse team for inventory management.

Position requires on-call availability to answer telephone calls to triage patient issues with their respiratory equipment.

#IND

• 3 plus years exceptional customer service experience.
• Extensive experience with each method of respiratory care.
• Respiratory therapy certification.
• Strong computer experience.

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.