Director of HR, Americas

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.

We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. 

We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

Role

Glean is looking for a strategic, passionate, and experienced Director of Human Resources (Americas) to join our team. This role, reporting into our Chief Legal & Administrative Officer, will be responsible for leading our employee relations, learning & development, people operations, and associated core HR functions for Glean’s growing business across the U.S., Canada, and LatAm. The role will be part of the Chief Legal & Administrative Officer’s People Leadership Group.

The Director of Human Resources (Americas) will be a pivotal player in our company's growth, responsible for leading People/HR related strategic and operational matters across the Americas region from our Headquarters in Palo Alto, California (3 days per week in office). 

What you’ll do: 

• Lead performance management, total rewards, compliance, employee relations and engagement, and professional development for all of Glean’s operations across the United States, Canada, and LatAm. 
• Build and manage a team of exceptional HRBPs and People Operations professionals.
• Drive the development and implementation of HR strategies, policies, and programs that support the organization's goals and foster a positive and inclusive work environment.
• Partner with senior leadership to drive organizational effectiveness and maintain a culture of high performance.
• Provide guidance and support to managers and employees on employee relations matters, including conflict resolution, performance improvement, and disciplinary actions.
• Ensure compliance with employment laws and regulations.
• Benchmark and innovate processes that advance Glean’s culture and ensure a conductive work environment for peak employee performance and productivity.
• Actively coach leaders to embody organizational values and foster accountability, encouraging them to lead collaboratively across teams
• Exhibit exemplary leadership skills, acting as a leader of leaders, and fostering a culture of accountability, transparency, and high performance.
• Enable strong collaboration and communication between all employees, regardless of physical location, through the effective use of space and technologies.

Qualifications:

• Proven experience and passion leading a People/HR team or function, with an established track record of delivering results.
• 10+ years of hands-on experience in the human resources field, which includes 5 years of leadership experience.
• Ability to collaborate/influence C-suite as trusted advisor.
• The ability to be a strategic leader while remaining hands-on for the day to day implementation work. 
• Deep and broad knowledge of People/HR processes such as workforce planning, performance management, talent reviews, and change management.
• Demonstrated success in fast paced, innovative technology organizations. 
• Proven successful interpersonal skills, coaching and listening skills, and the ability to communicate within all levels of the organization.
• Solid understanding of CA and US employment laws.
• Excellent collaboration, problem solving, and organizational skills.

Benefits

• Competitive compensation
• Healthcare
• 401k
• Transparent culture
• Learning and development opportunities
• Company events
• Free meals

For California based applicants: 

The standard base salary range for this position is $200,00 to $225,000 annually, with competitive equity and benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. 

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.