Business Analyst

Who we are:

Global Healing Center is a leading manufacturer, distributor, and retailer of healthy living products, specializing in cleansing and detoxification. Our mission: create and market the best products possible, help as many people as we can through education, and provide customers with solutions to live a healthy lifestyle. Check us out at www.globalhealingcenter.com if you are truly interested in working with us.

Here's the job:

The Business Analyst will collaborate with stakeholders across the company to gather and analyze data about our organization’s operations, identify areas for improvement, and translate those will be tasked with three key areas: Business Process Optimization, Business Software Optimization and Data Management. This position is critical to all operating teams within the organization to assure that we are able to continue to grow at a rapid pace within desired profit margins.

Business Process Optimization: The Global Healing group of companies perform product manufacturing, sales and order fulfillment, and administration activities. The Business Analyst will become fully aware of existing processes and current and future requirements, model them using flowcharts and diagrams, where appropriate, propose revisions that would result in higher levels of efficiency, accuracy and value. These proposals will be in the form of business plans, including written explanations, maps and cost/benefit analyses. The Business Analyst will have the opportunity to present some or all of the proposals to the Executive Team for consideration.

Business Software Optimization: GH uses a number of enterprise software programs that connect with one another to varying degrees. In connection with the business process reviews, the Business Analyst will evaluate how our existing business software is being used in support of the processes, and identify areas of improvement or new software needs.

Data Management: We recently developed a SQL database to collect and make available for reporting certain operational data. We would like to continue to expand the database, and the Business Analyst will have ownership of the DBs strategic direction, working with our developer to assure delivery of future functionality. The Business Analyst will also maintain certain data elements in the DB to assure integrity of the system.

The Business Analyst will work closely with the Technology team to provide the business process requirements for any enterprise software initiatives or updates to assure that processes remain optimal. He or she will also work closely with the Finance team to coordinate funding costs and assure that initiatives are yielding the desired results.

Responsibilities:

• Analytical thinking + Creativity: The ability to ask relevant, probing questions, to interpret complex data, identify patterns, and draw meaningful conclusions. Must be able to work back to the root cause of issues and restructure to more effective solutions.
• Communication skills: The ability to tactfully question how things are done and respectfully provide alternative solutions to team members who will often be senior in the organization. Communication skills also include writing in a clear, succinct, direct way, and using diagrams and spreadsheets to illustrate the points that you need to make.
• Technical proficiency: Familiarity with data analysis tools, business intelligence software, process mapping programs, and ideally basic SQL table design and query creation.
• Business acumen: GH is half manufacturing operation and half sales operation, so an understanding of core business concepts in those areas is essential. Also essential is knowledge of key financial metrics, especially in manufacturing. Helpful would be knowledge in how to identify and evaluate budding trends in employment, the natural health industry and manufacturing.
• Relationship management: Ability to build strong relationships with stakeholders at all levels. The Business Analyst will be stepping into stakeholders’ territory constantly, so needs to be able to do so in a collaborative way.

• Bachelor’s degree in Business Administration or a related field required, coursework in basic statistics and data analysis desirable.
• Certifications in Business Analysis, such as a CBAP, are desirable
• Strong understanding of basic financial principles including budgeting and forecasting
• High degree of proficiency in Excel, including Excel pivot table and vlookup functions required
• Working knowledge of relational database functionality desirable
• Working knowledge of process mapping and related software packages such as Visio or Lucid
• Proficiency in Mac Operating System
• Strong verbal and written communication skills
• High degree of accuracy and attention to detail

Bonus:

• Knowledge of natural health industry;
• Actively embraces healthy living;

• Paid Time Off (PTO);
• Company covered health, dental, vision, and life insurance;
• 5% 401(k) match plus an additional 4%;
• Wellness Bonus for gym, continuing education, preventative care and other reimbursements;
• Employee store credit;
• Company sponsored events;
• Fun team-building activities.

**This position requires you to be on site at our HQ in Houston, TX.