Sales Operations Manager

About Us

Gresham is a global fintech company specializing in innovative financial data and automation solutions. We empower financial institutions with cutting-edge technology to enhance efficiency, accuracy, and compliance. As we continue to grow, we are expanding our sales Operations function to support our sales team and drive business performance.

About the Role

We are seeking a Sales Operations Manager to optimize sales processes, enhance reporting and analytics, and support strategic sales initiatives. This role will work closely with sales leadership, marketing, finance, and customer success teams to ensure smooth sales execution and operational efficiency.

Key Responsibilities:

• Sales Process Optimization: Streamline and improve sales processes, including pipeline management, forecasting, and CRM optimization.
• Data & Analytics: Provide data-driven insights and reporting to track sales performance, identify trends, and support decision-making.
• CRM & Tools Management: Oversee the administration and enhancement of sales tools (e.g., HubSpot, Salesforce, or similar).
• Collaboration & Support: Work cross-functionally with finance, marketing, and customer success to align sales strategies with business goals.
• Sales Enablement: Assist in developing sales materials, training programs, and resources to enhance team productivity.
• Quota & Compensation Support: Ensure accurate sales commissions, quota setting, and performance tracking in coordination with finance.
• Process Documentation & Compliance: Maintain documentation of sales policies, procedures, and best practices to ensure consistency and compliance.

Qualifications & Skills:

• Experience: In sales operations, revenue operations, or a related role within a fintech, SaaS, or technology company.
• Technical Proficiency: Strong knowledge of CRM systems (Hubspot preferred), sales analytics tools, and reporting platforms.
• Analytical Mindset: Ability to analyze data, identify trends, and provide actionable recommendations.
• Process-Oriented: A knack for improving efficiency and implementing scalable sales processes.
• Strong Communication: Ability to collaborate with stakeholders at all levels and present insights effectively.
• Detail-Oriented & Organized: Strong project management skills with the ability to juggle multiple priorities.

Why Join Us?

• Work in a fast-paced, innovative fintech environment.
• Make a direct impact on sales performance and business growth.
• Be part of a collaborative, global team with opportunities for professional development.

At Gresham, you'll find:

• A supportive, friendly, non-corporate culture where open communication thrives. 
• The freedom to experiment and innovate, with your ideas valued and heard. 
• A chance to work on meaningful projects that directly impact the financial world. 
• Hybrid work environment with flexible work schedules, with opportunity to work from our fantastic office in New York and from home
• Competitive salary and benefits package:
• 20 vacation days, 12 holidays, paid sick days and your birthday off (your 1st year, increases with longevity); carryover (5) days to next year
• Discretionary Company Bonus: based on individual and group performance
• Employer-sponsored Medical insurance (eligibility 1st day of hire)
• Company paid Life insurance (2x your annual salary)
• Optional Dental, Vision, and Disability coverage
• 401k plan and company match of 3% (eligibility 1st day of hire)
• Flexible Spending Account (FSA) (eligibility 1st day of hire)
• Employee Assistance Program (EAP)

Salary Range: $90,000 - 100,000

NOTE to Agencies: We work with selected recruitment agencies only. We do not accept speculative CVs.