Sr. Manager/Director Product Communications

Harness is seeking a strategic and results-driven Senior Manager of Product Communications to shape and amplify the narratives that define our AI-native DevSecOps Platform and products. This role operates at the intersection of product, marketing, and media, transforming technical innovation into compelling, high-impact stories that engage engineering leaders, developers, and security teams.

As the strategic communications partner to our product leadership, product management, and product marketing teams, you will craft narratives that highlight Harness’ AI-native platform and core products—from Continuous Integration and Delivery to Feature Flags, Cloud Cost Management, and Traceable API Security. You’ll drive earned media, industry recognition, and thought leadership, ensuring our messaging stands out in a competitive market.

Success in this role requires a skilled storyteller with strong media instincts, a deep understanding of DevSecOps, and the ability to translate complex technical details into clear, engaging narratives. If you’re passionate about shaping industry conversations, securing media coverage, and defining the future of AI-powered software delivery, this is your opportunity to make an impact

• Develop and execute a proactive communications strategy that elevates Harness’ platform and products, ensuring clear, compelling, and differentiated market positioning.
• Craft impactful announcements, blogs, key messages, and narratives that support product news, innovation, and thought leadership.
• Own all aspects of product communications, including media engagement, executive thought leadership, speaking opportunities, and industry awards.
• Translate complex technical details into real-world value, creating messaging that resonates with key audiences.
• Monitor industry trends, competitive moves, and key influencers to refine and evolve our communications strategy.
• Lead media outreach and build strong relationships with journalists covering technology, developer tools, and security.
• Support product positioning and maintain a cohesive messaging framework across Harness’ platform, ensuring consistency and clarity

• 7+ years of experience in product communications or public relations, ideally in the technology or DevOps industry.
• Proven ability to build, scale, and execute media and press programs that drive meaningful impact.
• Strong media relationships and a track record of securing top-tier coverage.
• A deep understanding of what stories resonate with engineering leaders, developers, and security teams—and how to position them effectively.
• Exceptional writing skills, with the ability to craft compelling press pitches, press releases, thought leadership pieces, and executive messaging.
• The ability to distill complex technical concepts into clear, engaging narratives that define markets and articulate business value.
• A strong point of view on industry trends and the ability to shape conversations that move the industry forward.
• Strategic decision-making skills—able to balance competing priorities in a fast-moving environment.
• A high-energy, scrappy approach—comfortable juggling high-profile projects and handling urgent inbound requests with agility.
• Experience working seamlessly across product, technical, and marketing teams to drive cohesive, high-impact communications.

Work Location

Remote from within the U.S.

What you will have at Harness

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement

The anticipated base salary range for this position is $170,000 and $205,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.