Senior Marketing Operations Manager

Who is HelloKindred?

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands.

Anticipated Contract End Date/Length:  31 December 2025
Work set up: Hybrid (2 - 3 days per week in the London or Manchester location)

Our client in the global IT services and consulting industry is seeking an experienced Senior Manager, Marketing Operations with the ability of managing the successful integration of marketing functions, systems and processes following a merger or acquisition. Seasoned Marketing Operations specialist. You will be adept at managing external agencies as well as building collaborative relationships with key stakeholders across business functions to understand dependencies and secure buy-in to change.

What you will do:

• Oversee the planning and execution of initial phases to shape the future structure and operational framework of the Marketing function.
• Ensure all marketing operations align with ISO compliance and GDPR/privacy standards, including consolidating systems and access management protocols.
• Collaborate with Legal, Compliance, and IT teams to ensure the roll-out of cookie policies, privacy updates, and supplier contracts post-novation.
• Review processes and ways of working for Marketing and Business Development, including in handoff to Sales / interaction with other functions across three existing businesses and recommend (help to roll out, depending on timing) aligned best practice for a future integrated function.
• Develop the UK Marketing Handbook to ensure consistency and best practice across teams.
• Review vendor MDF and co-op funding processes across three businesses to recommend how to streamline and consolidate efforts in the future.
• Evaluate existing marketing processes for automation opportunities, enhancing efficiency.
• Work with external HubSpot specialist agency and internal colleagues to ensure data workflows and processes are fit for purpose ahead of any data integration.
• Document and share best practices for marketing operations processes during M&A integrations
• Work with the Digital Marketing specialist and IT to integrate new tools or processes into tech stack post-acquisition.

• Extensive experience in marketing operations, preferably in the B2B technology sector.
• Expertise in integrating CRM and marketing tools (HubSpot and D365, ideally).
• Strong understanding of compliance standards, including ISO and GDPR.
• Proven ability to manage cross-functional collaboration with legal, IT, and finance teams.
• Excellent process management and documentation skills.

Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.

We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.

HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.